The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
The Pets Table (thepetstable.com) has 3,007 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
thepetstable.com
Website
thepetstable.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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After trying several different fresh food companies, it is certain that yours is the only one my dog will eat. And, she appears to really enjoy it. We are both happy customers!!!
Response from The Pets TableJan 1, 2025
Hi Carleen! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
FK
Felecia K.
The dry kibble option we 💕 What has made my experience great is…
What has made my experience great is the option of having dry foods. We travel a lot. Having the dry food option means not having to stress about keeping his food on ice as we travel. It’s much easier for our pet sitters also. He loves the taste and seems happy with the transition to the new food.
Response from The Pets TableDec 30, 2024
Hi Felecia! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
DE
Desiree' E.
The girls loved the food
The girls loved the food! Just a little too expensive
Response from The Pets TableDec 30, 2024
Hi Desiree! Thanks for sharing your rating with us and the community.
LC
Lan C.
A Nightmare Experience
I’m a new customer and was supposed to get 50% off my first order, but not only did I not receive the discount, my dogs never got to try their products because nothing ever arrived. Here’s the frustrating timeline:
First Order: Spent nearly an hour with a rep who placed and then canceled my order. They gave me a credit for my next order, promising it would be applied.
Second Order: They charged me in full. After speaking to two reps, I was refunded, and they took out my credit again, promising I’d still get my order.
Delivery Day: No response, no tracking, nothing. When I reached out, a rep flat-out denied ever issuing the credit, was belligerent, and entirely unhelpful.
Despite multiple promises and hours of back-and-forth, no order ever came in. Not only did I waste my time and energy, but my dogs missed out entirely.
For context, I’ve tried other pet food brands like Nom Nom, Ollie, and Farmer’s Dog, and I have never experienced anything even remotely close to this level of chaos and incompetence. Those brands were professional, straightforward, and delivered on their promises without any drama.
The customer service at Pets Table is horrendous—rep after rep gave me conflicting information and failed to follow through on anything. I will never go back and will warn all my dog-loving friends and family to steer clear of this brand. Save yourself the frustration—Pets Table is not worth it.
Response from The Pets TableDec 31, 2024
Hi Lan! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experiences, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table!
FC
Felicia C.
Great experience with the Pet’s Table…
Great experience with the Pet’s Table the timing has been good with my first initial delivery as well as the last one I received. My dog likes the air dried food.
Response from The Pets TableDec 30, 2024
Hi Felicia! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
SV
Sue V.
My dog really likes this food
My dog really likes this food and I like using it as treats too, since it’s better for him. The only drawback is the cost.
Response from The Pets TableDec 30, 2024
Hi Sue! Thank you for your review! It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of The Pets Table!
PD
Pat D.
Star has been devouring all her Pet’s…
Star has been devouring all her Pet’s Table casseroles Her bowl is clean every feeding. She likes both the turkey and chicken equally.
Response from The Pets TableDec 27, 2024
Hi Pat! Thank you for your 5-star rating and for choosing The Pets Table!
EL
Elizabeth
I have 2 very picky rescue Terrier’s…
I have 2 very picky rescue Terrier’s that have fallen in love with the new fresh meals I started them on 8 weeks ago. They have more energy and clean bowls with every meal. Orders come on time and are packed to stay frozen and fresh when open.
Response from The Pets TableDec 27, 2024
Hi Elizabeth! Thank you for your 5-star rating and for choosing The Pets Table!