Florestine B.
BUYER BEWARE
BUYER BEWARE CANCELATION PROBLEM I was told I had 2 weeks to see if my dog liked the TRIAL BOX —but my PayPal account was charged for next 7 weeks order on the 9th day($189.69). When I called them immediately to say my dog did not like it and that I wanted to cancel —I as told the cutoff time to cancel was on the 8th day at 9:59 p.m. I am currently filing a dispute with PayPal against Petstable. BUYER BEWARE!
Response from The Pets TableFeb 24, 2025
Hi Florestine! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table!


