The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

3,007 approved reviews, newest moderated first

Victoria F.
Aug 28, 2025
Anakin is normally an extremely picky…
Anakin is normally an extremely picky eater. However, since incorporating Pet Table-he has been anxiously waiting for his food instead of us basically forcing him to eat. His favorite is the pork and then beef.
Response from The Pets TableAug 29, 2025
Hi Victoria, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that Anakin is now eagerly waiting for his meals and enjoying his favorites, especially the pork and beef. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Jane
Aug 28, 2025
My little Welsh Terrier is a very picky…
My little Welsh Terrier is a very picky eater, and after trying two other leading dog food delivery companies without success, we tried The Pets Table and he gobbles down every meal!! We are thrilled!! And so is he!!:-)
Response from The Pets TableAug 29, 2025
Hi Jane, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your little Welsh Terrier is gobbling down every meal and that you’re both thrilled with The Pets Table. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Cassie E.
Aug 28, 2025
Good Quality Food
The storage containers came broken and the feeding amount directions were wrong. I had to go on my account and look that information up to fix the portions that were given.
Response from The Pets TableAug 29, 2025
Hi Cassie, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with broken storage containers and incorrect feeding amount directions, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Frankie S.
Aug 28, 2025
Wanted to really love this place… But…
Wanted to really love this place… But they do total bait and switch with their promos… The storage boxes they send are super cheap and they only send one with the trial. If it breaks in transit, they don't replace it. I signed up for the free treats for life and it was never honored and they basically told me that I wasn't gonna get it. I switched to Ollie and they are amazing! I highly recommend them 10 times over Pet's table. This company is from HelloFresh, which I have left negative reviews for in the past. I should've known when I signed up for Pet's table.
Response from The Pets TableAug 29, 2025
Hi Frankie, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with promotional offers not being honored and issues with packaging quality, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Ali-Noel De L.
Aug 27, 2025
Disappointing experience with The Pets Table
Unfortunately, my experience with The Pets Table was disappointing. I tried their introductory plan meals and transitioned my two fur babies, Sansa and Kobe, to their food. However, when the next meal arrived, it was severely short - about 90% missing. I reached out to customer service, and they informed me it would take 7-10 days to resolve the issue and that I would receive an email when the food was shipped. Despite waiting 14 days, I never received the food or an email update. Due to the prolonged delay and lack of communication, I had to cancel my account and request a refund for the undelivered food. I'm frustrated because I had invested time in transitioning Sansa's stomach to the new food, and Kobe still has digestive issues with "soupy poops." Given the inconvenience and poor customer service, I would not recommend The Pets Table to other pet owners. Hopefully, they will improve their shipping and communication processes to better serve their customers.
Response from The Pets TableAug 28, 2025
Hi Ali-Noel, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with missing meals and delayed communication from customer service, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Valeria H.
Aug 26, 2025
My dog loves it and he health is better.
My dog loves it and he health is better.
Response from The Pets TableAug 28, 2025
Hi Valeria, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your dog loves the food and that you’ve noticed improvements in his health. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Joseph S.
Aug 26, 2025
You guys such you charge to much and my…
You guys such you charge to much and my dog doesn't even like the food
Response from The Pets TableAug 28, 2025
Hi Joseph, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the pricing of our meals and that your dog hasn’t enjoyed the food, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Charles W. G.
Aug 25, 2025
Finally got my dog something he likes
Well, so far my picky dog loves it and it makes me happy that I haven’t spent money for nothing. It’s a little pricey but as long as he likes it I’ll continue to purchase it. Thanks
Response from The Pets TableAug 28, 2025
Hi Charles, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your picky dog loves the food and that it’s giving you peace of mind knowing your money is well spent. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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