Meka M.
Disappointing
My order arrived and 2 of my bags of food are so tough and dry that my dogs will not eat it. I called customer service and they would not replace the bags. I'm canceling my subscription and I will be sharing my experience with others.
Response from The Pets TableNov 24, 2025
Hi Meka, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with tough and dry food and customer service not replacing the affected bags, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team


