PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Susan C.
There customer service is great and fast. This is a good company to deal with.
Response from PetLabCo.Aug 6, 2021
Hi Susan, It's fulfilling to hear that our customer service was efficient in assisting you. Thank you so much for your wonderful feedback. It's comments like this that really inspire us to do what we do! ❤️ All the best, Petlab Co.
Renette J.
The service has been great. When I didn’t receive my item. Your team got right on it to get me a replacement. When that was sent damaged they replaced that too very quickly. I have noticed a big difference in my dogs teeth. They look so much better. Thank you all for helping me!
Response from PetLabCo.Aug 6, 2021
Hi Renette, We're so thrilled to hear that you're pleased with our customer service and you're seeing a great improvement in your dog’s teeth! Thank you so much for sharing your experience with us. We appreciate your kind feedback! 🥰 All the best, Petlab Co.
Julie C.
Thank you very accommodating for me. Excellent and professional company.
Response from PetLabCo.Aug 6, 2021
Hi Julie, We're happy to know that you are pleased with our service. Thank you for sharing! We truly appreciate your review. 😊 All the best, Petlab Co.
Olivia J.
I like the dental wash it has made the dog's breath so much better and the plack on their teeth is going away wish I knew about this sooner for my older dogs
Response from PetLabCo.Aug 5, 2021
Hi Olivia, It's wonderful to hear that you've seen improvements in your furbaby's teeth and breath. Thank you for sharing this with us and for trusting our product! ❤️ We appreciate your lovely review. 🐾 All the best, Petlab Co.
Mr Steven M.
I don't doubt that the product works as there are so many good reviews however, I didn't realise i was on a monthly subscription . I paid 2 months and never received my 2nd month's order . Not that it would matter because my dog wouldn't eat the chews. She pulls her head away when they're offered.
Response from PetLabCo.Aug 9, 2021
Mr Steven, We are sorry to hear your pup did not take to our chews. The pork flavor has been a fan favorite for many pups. We respect that each pup is unique and has different likes and needs. Thank you for giving us a try. We will reach out to you and have this taken care of right away. Petlab Co.
Sherry M M.
I have been giving my dog the itch relief chewables and they have helped him so much! I accidentally placed an extra order and I really feel that the customer service went above and beyond to help me! I am so excited that I have found something that works for my dog!!
Response from PetLabCo.Aug 5, 2021
Hi Sherry, We're over the moon to hear that the chews have worked wonders for your furbaby! 🐶 Thank you so much for sharing this wonderful news with us! We truly appreciate your trust and support. All the best, Petlab Co.
Xavier E.
Bonjour nous n arrivons plus à commander. Comment faites vous de votre côté ? Merci Xavier
Response from PetLabCo.Aug 5, 2021
Bonjour Xavier, Malheureusement, nous sommes temporairement dans l'impossibilité d'envoyer nos produits en dehors des États-Unis et du Royaume-Uni en raison des exigences et des restrictions d'expédition dues à la pandémie. Nous nous excusons pour ce désagrément. Nous avons hâte que ces réglementations soient levées et que nous puissions recommencer à envoyer des produits à nos précieux clients dans le monde entier. ❤️ Tous nos vœux, Petlab Co.
Clarence P.
Ok, so I started my little guy on the itch relief chews on 7/25/21. At the time, he was scratching and biting himself in several places...nearly every 5-10 minutes! It's now 8/4/21 and I've noticed a pretty decent amount of improvement in his scratching and biting. Thanks PetLab, I may have finally found the relief my poor "Buddy" has been needing.
Response from PetLabCo.Aug 5, 2021
Hi Clarence, Thanks for your kind words! We're happy to hear that the Itch Relief chews have been of great help to your pup! 🥰 We're grateful that you have allowed us to help him. Please keep us updated about his progress. 🐶 All the best, Petlab Co.
