PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Aug 12, 2021

Hi Bob, Thanks for this post 😊 We're glad to know you're satisfied with your Petlab Co. product. We'd love to speak with you too! Our representatives are happy to assist with any issues you may have. Here are our contact details: US Phone: +1 702-827-4738 UK Phone: +44 20 3322 4702 Operating Hours: M-F 8:00 am-4:30 pm PST. Tuesday 9am-4:30pm PST Our phone support teams are temporarily working at limited capacity due to health and safety upgrades being done on our call center offices, so the wait time may be a bit longer than usual. We apologize for this inconvenience, and expect to be at full capacity as soon as possible. Nevertheless, we have reps at the hours mentioned above, eager to hear from you and help with your concerns. Hope this information is helpful. Thank you, and have a great day! All the best, Petlab Co.

Response from PetLabCo.Aug 12, 2021

Hi Mary, Thanks for reaching out, and sorry to hear you have seen no difference so far. As our products are natural supplements, they can take several weeks to work as the ingredients need to build up to take effect. Even if you don’t think you are seeing improvements, the ingredients will be quietly working hard to support your pups' skin and coat health. However, we would have expected you to see some results after using the Itch Chews for two months. Sometimes, it's the case that there are deeper underlying issues, and so it's worth consulting your vet. If nothing is working on his skin, then we recommend visiting the vet as it may need more serious medication. Your vet will be able to do a skin scrape and look at a more microscopic level to find which pathogen is causing skin problems, and give him a special anti-fungal or anti-bacterial bathing medicine. If you’re also sure the skin reactions are not flea, mite or yeast related, then your dog might have an environmental allergy. During the summer there are lots of various pollen or grass particles in the air which may be causing a reaction in your dog. If you visit the vet they will be able to advise you on what steps to take next. For example, they might prescribe you a hypoallergenic feed or give them a long-lasting steroid injection which will calm the skin inflammation and itching for a few weeks at a time! If the scratching isn’t due to allergies then your vet will also be able to point you in the right direction. The medication your vet prescribes will control the underlying issue, such as a yeast infection, and the chews will help maintain skin and coat health. We hope this helps and please keep us updated! Kind regards, Petlab Co.

Response from PetLabCo.Aug 11, 2021

Hi Linda! :) It's really wonderful to hear that our customers think of our service as impressive. We strive hard, everyday, to give you and your pups nothing short of the best service and products. Thanks so much for sharing your feedback! All the best, Petlab Co.

Response from PetLabCo.Aug 11, 2021

Thanks so much for your kind words, Ramona! :) It's always a great feeling to know that we're able to help our customers for any issues they face. We here at Petlab Co. are always striving to give you and your pets the best service and products. Looking forward to serve you more in the future! Kind regards, Petlab Co.

Response from PetLabCo.Aug 11, 2021

Hi Bryan, The list of positive results in just two weeks is amazing! We're sure glad Hank is getting this total improvement with the help of our chews. Thanks so much for sharing your feedback! :) All the best, Petlab Co.

Response from PetLabCo.Aug 11, 2021

Hi David, Thanks for sharing your feedback! We are thrilled to know that our Joint Chews are helping ease Clyde's pain due to arthritis. Wish you both all the best! Love, Petlab Co.

Response from PetLabCo.Aug 10, 2021

Hi Siatunuu, Thanks for your lovely review! ❤️ We're pleased to hear that you find our ordering process easy and we're glad that your dog loves our product! We appreciate you for sharing your experience with us. 😊 All the best, Petlab Co.

Response from PetLabCo.Aug 9, 2021

Hi Renee, We're glad that our product have worked well for your dog! 🥰 Thanks for your review. We definitely understand your concern regarding the price and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs. Nevertheless, we're glad that you've found a product that best suits your furbaby. Thanks again for your feedback and we hope to serve you again in the future! ❤️ All the best, Petlab Co.