PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Susan M.
Package arrived when promised
Response from PetLabCo.Jun 2, 2026
Hi Susan! Thank you so much for your feedback. We are so happy to hear you package arrived on time. We appreciate you being a part of our community! Regards, PetLabCo.®
Michelle M.
Quick prompt delivery
Response from PetLabCo.Jun 2, 2026
Hi Michelle, Thank you for your feedback. We are so happy to hear your delivery was quick and prompt. We know how important that is when it comes to your dog's supplements. Regards, PetLabCo.®
Anthony F.
Great job. Excellent service
Response from PetLabCo.Jun 2, 2026
Hi Anthony, Thank you so much for your kind words. We are thrilled you are happy with the service. We appreciate you being a part of our community. Regards, PetLabCo.®
Nicola D.
So I previously reviewed the wrong company - sincerest apologies PetLab - I bought a harness for my Dobie on a Website and then dental formula from PetLab and got the two mixed up . Could make excuses but it was a brainfart moment as my boss would say. I have hopefully deleted my incorrect review. Anyway received my order from PetLab in good time well packaged and my girls are already using it! Will buy again (if they allow me back) 🤣🤣 and yes my harness ordered from the other website is missing in action 🤪🤣
Response from PetLabCo.Jun 2, 2026
Hi Nicola, Thank you so much for the update! We are so happy to hear your girls are using our Dental Formula and you are happy with it. No worries about the mix-up! It happens to the best of us. We hope you are able to sort out the missing harness with that other company. Please don't hesitate to reach out should you need any assistance. Our team is always happy to help. Regards, PetLabCo.®
Liz M.
It was on time and non damaged! Only problem is I need more asap!!
Response from PetLabCo.Jun 2, 2026
Hi Liz, We are so happy to hear your delivery was on time and not damaged. We understand just how important this is when it comes to your dog's supplements. A member of our team will contact you shortly to assist with your orders. Regards, PetLabCo.®
Troy M.
I would like to get a return label and refund. Troy. Mabery 2410 Sunflower Drive Evans, Ga. 30809
Response from PetLabCo.Jun 2, 2026
Hi Troy, We would be happy to assist you with this. Someone from our Customer Experience team will follow up with you shortly to provide support. For your safety, we do recommend you remove your address from this review. Regards, PetLabCo.®
Chrisanne
As usual, the delivery was just fine. Prompt and accurate. Drivers are pleasant.
Response from PetLabCo.Jun 2, 2026
Hi Chrisanne, Thank you so much for sharing your experience. It's comforting to know the deliveries arrive in a timely manner and the drivers are pleasant. Thank you for being a part of our community. Regards, PetLabCo.®
Ryan
This is a pretty good product, and after using it for 6 months, it did noticeably improve the cleanliness of my dog's teeth with first improvement noticeable around the 3 month mark as advertised. It is certainly more convenient to add this to food than consistently brush a dog's teeth. However, my dog (9 year old lab mix) doesn't care for it, and does sometimes skip the meal that has the dental powder on it (which she doesn't otherwise do). I also noticed some digestive issues after the meal with the dental powder, which did stop after discontinuing use. Given this, the monthly subscription price tag, and that it did not result in truly white teeth and fresh breath, as in their social ads, we ultimately decided the benefits were not outweighing the cost and side effects, so we are no. longer customers.
Response from PetLabCo.Jun 2, 2026
Hi Ryan, We are sorry you and your dog had this experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
