PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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CES
i have only had problems with order, When they finally arrived, the pellets were dry and seemed old. Cancel all following orders.
Response from PetLabCo.Oct 31, 2021
Hi Cecilia, We would like to look into this instance further as we want to make sure that we are always going above and beyond to ensure that our furry friends receive the best care and considerations. We will reach out to you. Thank you for your feedback. PetLab Co.
Roxpix
The dental formula really works. I can see the difference. Their teeth start to get white and tartar beginning to disappear just for more than a week now. I recommend this product.
Response from PetLabCo.Oct 23, 2021
Hi Roxpix, Thank you for your awesome review! We're glad to know that you've seen great results with our Dental Formula. Thank you for trusting our brand and for recommending our products! ❤️ All the best, PetLab Co.
Yari D.
My bella shes about 7yrs she’s mixed with chihuahua and terrier she had a bad ear infection and her always licking her paws i gave her two a day for 3weeks and she is healed unbelievably Im so grateful for this product it truly save me a lot of money. I recommend this to anyone just try it.
Response from PetLabCo.Oct 23, 2021
Hi Yari, We're happy to hear that our product has worked wonders for your little Bella. Thank you for sharing your PetLab experience and we hope she continues to enjoy the chews! ❤️ All the best, PetLab Co.
Charlene C.
Had an issue with my order, but was resolved quickly and without issue. I appreciate great customer service since in my line of business customer service excellence was imperative. I cannot describe how refreshing it feels to be on the other end and receiving great customer service. Kudos to Petlab Co. Thank you for understanding.
Response from PetLabCo.Oct 23, 2021
Hi Charlene, Thank you so much for your wonderful review! We're glad that you are pleased with our Customer Service. We appreciate you for sharing your experience and we're grateful for your trust and support. ❤️ All the best, PetLab Co.
Kristina
I tried Petlab because my Pit mix, Cassius Clay, was having frequent stomach issues. Diarrhea, upset stomach & smelly anal glads. This chew has completely resolved all of the issues. It really has helped so much! I am so grateful! No one wants to see there loved pup struggle. I highly recommend you give it try if your dog is having issues.
Response from PetLabCo.Oct 22, 2021
Hi Kristina, How thrilled we are to hear that our chews have completely helped resolve all of Cassius Clay's issues! 🥰 We are definitely twice as grateful for sharing this good news with us! More than anything, we appreciate your trust in our brand! Thank you so much for your feedback! ❤️ Kind regards, PetLab Co.
Angela K.
Thank you petlab my 7 years of boxer have the energy to play again and run
Response from PetLabCo.Oct 21, 2021
Hi Angela, You're absolutely welcome! 🥰 We are really pleased to hear that our product helped bring back your boxer's energy and that he or she is running and playing again! Thank you so much for your feedback! ❤️ All the best, PetLab Co.
Nicole L.
Great Customer Service. Very honest company that loves dogs.
Response from PetLabCo.Oct 21, 2021
Hi Nicole, Thank you so much for your kind words! 🥰 We are so delighted to hear that you were satisfied with your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Kind regards, PetLab Co.
Courtney
I ordered over a month ago and have yet to receive the original order but was just charged for a refill. I emailed customer service multiple times asking for refunds and to have my subscription cancelled and have yet to receive any kind of response.
Response from PetLabCo.Oct 20, 2021
Hi Courtney, We would like to apologize for any uncertainty you may have regarding your purchase. We know how important it is for you to receive your order in a timely manor. We would like to assure you that we will look into this matter swiftly. Please provide your order ID and we will reach out to you. PetLab Co.
