PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Julia W.
great customer service. receptive to my needs and mistakes. just started using this product
Response from PetLabCo.Jan 12, 2022
Hi Julia, We’re so happy to hear that you are delighted with your overall customer service experience! ❤️ We'll never forget your kind words. We hope you see great results with our product for your pooch! Thank you for leaving such an inspiring review! 🥰 All the best, PetLab Co.
Victoria P.
Very happy with the over all experience I can’t wait to try all their products!
Response from PetLabCo.Jan 11, 2022
Hi Victoria, We’re so happy to hear that you are delighted with your overall PetLab customer service experience! ❤️ We'll never forget your kind words. Thank you for leaving such an inspiring review! 🥰 Kind regards, PetLab Co.
Julie
PetLab responded within a few hours of my email and I was satisfied with their response.
Response from PetLabCo.Jan 9, 2022
Hi Julie, We’re so happy to hear that you are delighted with your customer service experience! ❤️ We truly appreciate your feedback! All the best, PetLab Co.
William Peter F.
Great customer service, I emailed them about an issue, and they responded quickly and made sure I was a satisfied customer.
Response from PetLabCo.Jan 9, 2022
Hi William, We are so happy to hear that you were satisfied with the resolution we provided and your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.
Traci F.
My older dog loves the probiotic chews. They dissolve so he doesn’t have to chew them. Especially since he has very little teeth left, the chews have also helped with his stomach and keeping him regular. Great team!! Very helpful! Love the product.
Response from PetLabCo.Jan 6, 2022
Hi Traci, We’re so happy to hear that our chews are helping your sweet pup. It's comments like this that really inspire us to do what we do! 🐾 Thank you so much for your feedback! ❤️ All the best, PetLab Co.
Shawn W.
work amazing
Response from PetLabCo.Jan 6, 2022
Hi Shawn, We're pleased to hear that our product has worked amazingly well for your furbaby. Thank you so much for your feedback! ❤️ All the best, PetLab Co.
Denise F.
very good product
Response from PetLabCo.Jan 6, 2022
Hi Denise, Thank you so much for your positive review. We're glad that you are satisfied with our product. We appreciate your feedback! ❤️ All the best, PetLab Co.
Linda
I received a bottle of the dental formula. The bottle's cap was loose. I lost some of the formula do to leaking. I contacted Petlab and they sent a replacement bottle.
Response from PetLabCo.Jan 5, 2022
Hi Linda, We're sorry to hear that the bottle you first received had leakage. 😞 Moreover, we're glad to know that you're satisfied with the resolution and replacement we provided. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.
