PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Gail
Good customer service
Response from PetLabCo.Sep 1, 2023
Hi Gail, We're thrilled to hear that you had a positive experience with our customer service. Thank you for taking the time to share your feedback! ❤️ All the best, PetLab Co.
Audrey
Our Golden Retriever, Rudy was having many issues with his paws, ears and flaky skin, He seemed to be uncomfortable and I thought after his Cytopoint he’d be fine since I didn’t know what more I could do. After just taking the Allergy Immune tablets for a couple of days-he’s doing great and no more biting or extreme itching. So happy!
Response from PetLabCo.Aug 31, 2023
Hi Audrey, It's fantastic to hear that Rudy is feeling better and that you've noticed a difference in his comfort level. We're super happy for Rudy! Thanks so much for sharing! ❤️ Stay pawsome, PetLab Co.
Juselle
Bought the chews a couple weeks ago and I can definitely see an improvement in my lab. So far very happy with them!
Response from PetLabCo.Aug 30, 2023
Hi Juselle, Thank you so much for sharing such amazing news with us. We're absolutely delighted to know that you're already seeing improvements in your furry friend. It's truly heartwarming! 💖 Stay pawsome, PetLab Co.
Tammy B L.
I recently wrote a review and to my surprise I received a call from them about it. They were very helpful and sent me a new product to try with my elderly dog. I’m anxious to see how it helps him. Thanks
Response from PetLabCo.Aug 30, 2023
Hello Tammy, Thank you for sharing your feedback with us! We're delighted that we could assist you with your concern. We're really looking forward to hearing about how your furry friends progress. Please feel free to keep us updated! 💙 Best regards, PetLab Co.
Amber F.
I placed an order. They took money from my account and didn't send a confirmation number, email or anything. They will not respond to my emails nor answer the phone. I now have to dispute the charges and get a new debit card.
Response from PetLabCo.Aug 30, 2023
Hello Amber, We are sorry you are having difficulty in reaching out to us after you made your purchase. We would be happy to assist you with your order. Could you provide us with an order ID? We'll have a representative reach out to you soon! Sincerely, PetLab Co
Bonnie
Great customer service!
Response from PetLabCo.Aug 30, 2023
Hi Bonnie, Thank you so much for your positivie feedback! We're thrilled to hear you had a wonderful experience with our Customer Care team. ❤️ Stay pawsome, PetLab Co.
Lori E.
I am noticing some improvement with their energy level and coat being shiny, but there is still some paw licking going on. Do you think I should switch to the itch formula instead of the probiotic?
Response from PetLabCo.Aug 29, 2023
Hi Lori, We're glad to hear that you have seen some improvements with your dog's energy and skin. It's important to remember that it can take time for your pet's health to improve. For best potential benefits, consistent use of supplements for up to 90 days is recommended. However, if it's been longer that that, you may want to look into trying our Allergy and Immune Chews. If you need further assistance, please don't hesitate to reach out. We're always here to help! ❤️ All the best, PetLab Co.
Joylynn R.
Honest, simple, helpful.
Response from PetLabCo.Aug 28, 2023
HI Joylynn, Thank you for your feedback! We strive to maintain transparency and provide straightforward assistance to our customers. All the best, PetLab Co.
