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PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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We have using the DentalPowder since July for our dachshund and his horrible breath is gone! It took a couple months of daily use. I'm on autoship which is great so I never run out. Plus I recommended my Mom to get it for her dog and she is also very happy with the results
Response from PetLabCo.Apr 26, 2024
Hey Carrie,
Your feedback about our product is incredibly valuable to us! We are thrilled to hear that it has positively benefited your dog's dental health. We are grateful for your support.
Best regards,
PetLab Co.
CB
Catherine B.
Teeth and Bad Breath
My dog has bad teeth and due to his health can't do anything about it so it causes him to have bad breath. When I found Petlab with their powder ProBright I was very happy with the results. It didn't get rid of his bad breath completely but improved on it so much that I added it as a monthly subsciption.
Response from PetLabCo.Apr 29, 2024
Hi Catherine,
That's awesome to hear about your experience with our ProBright! It's great that it made noticeable progress in your dog's dental health. Getting it as a subscription shows how much you value the positive impact it has had.
Thank you,
PetLab Co.
PA
Patient
Suee
Awesome product and people
Response from PetLabCo.Apr 26, 2024
Hi there,
Your review has put a smile on our faces! 🤩 Knowing that we were able to provide you with exceptional product and customer service makes us happy. Thank you for your kind words!
Stay pawsome,
PetLab Co.
ML
Mary L.
The Allergy and immune probiotic chew…
The Allergy and immune probiotic chew are starting to work good on my Ruby. She has sensitive skin to grass, I didn't have to give her antibiotics and a cream this year. Thanks to Petlab Co. For this great product. Ruby has used this product for about 3 months
Response from PetLabCo.Apr 26, 2024
Hi Mary,
We truly appreciate you for sharing your positive experience with us! Our mission is to help the lives of both pets and owners and knowing that we are succeeding is what makes all our efforts worth it. 💙
All the best,
PetLab Co.
BC
Barbara C.
Works for my dog
The Allergy & Immune chew has helped my dog allergies. I no longer have her on prescription meds. She doesn't chew it as a treat so I mix it into her food.
Response from PetLabCo.Apr 26, 2024
Hi Barbara,
It's great to hear how our chews have helped with your dog's issues and made her more comfortable. It's always rewarding to know that our products are making a difference for our customers and their beloved pets. Thank you!
Best regards,
PetLab Co.
RF
Robin F.
I have five dogs
I have five dogs. That means I use five probiotic chews every day. So, one container gives me six days worth of product. If you continue the math, you will see that we go through approximately six containers of probiotics every 30 days. I have inquired before and I’m inquiring again, please do bulk packaging. There are so many reasons why this would be beneficial both to you and your customers. First of all, think of all the plastic containers I’m throwing away every month. Second, I’m sure I’m not the only person who would buy your product in bulk if it were available. I appreciate that you do give me 20% off by doing a subscription order monthly but In reality, if people like me are willing to commit to a subscription order of bulk product, you could afford to raise the percentage to 30% and it wouldn’t make a huge dent in your profit margin. We’ve had our dogs on the probiotics for probably 3 to 6 months now and we have seen a difference. No more reverse, sneezing, no more paw chewing and just generally looking and feeling better overall. We would like to continue using the product, but the cost is becoming a bit of a challenge. We don’t scrimp when it comes to our dogs and want what’s best for them. Please consider offering a bulk option, in the long run it will only bring more people to your market. We will continue to use it for now, but as summer approaches and the price of everything keeps going up, most likely we will have to stop ordering.
Response from PetLabCo.Apr 26, 2024
Hi Robin,
Thank you for bringing up your concerns about the cost of our product. We want to mention that aside from subscriptions, we also offer discounts on bulk purchases. We would like to discuss this further in more detail. Our dedicated customer care team will reach out to you soon. Thank you.
Sincerely,
PetLab Co.
DL
Donna L.
ProBright teeth cleaner
I have been giving both dauchhunds’ PetLacCo ProBright for about 2 months now. Their teeth are spotless! This is a terrific product.
Response from PetLabCo.Apr 26, 2024
Hi Donna,
It's wonderful to hear that you have noticed significant progress in your dogs' dental health. We're thrilled to have been able to help you and your pups. We truly appreciate your feedback!
Sincerely,
PetLab Co.
RA
Rosalinda A.
Probright really works.
I'm using the proprietary for my poodle, and she have lots of tartar, and didn't remove even I brush everyday, her vet, suggesting me to bring her to the vet dental, but it cost a lot of money, so I found this website petlab and the product probright, I decided to buy and use for my dog teeth, it's only 1 month and her teeth tartar are started fading away, and her breath have no more stink. And now i sign up for a autoship . Thank you Petlab you saving me a lot of money for dental.
Response from PetLabCo.Apr 26, 2024
Hi Rosalinda,
We are overjoyed to hear that your dog is responding so positively to our product! It is always gratifying to hear stories such as yours. We are grateful for you taking the time to share your experience and to express your satisfaction with our product.
Stay pawsome,
PetLab Co.