Judy A B.
There was a mix up on my subscription
There was a mix up on my subscription, it was doubled. I texted the problem and they took care of it ASAP. However, the double order had already shipped. I didn't know that until I got the email that my order has shipped and I saw the error. So now I owe twice the amount ,which is difficult for me. I have suspended my deliveries until November. Let's see how messed up it will be then.
Response from PetLabCo.Aug 13, 2024
Hi Judy, We're thrilled to know that we were able to address your concern right away. Thank you for letting us know! If you have any specific concerns or questions along the way, please don't hesitate to reach out to our team at [email protected]. We're always happy to help! Kind regards, PetLab Co.



