Otha G.
Auto Ship
I don't like business that don't have a phone number. Canceling autoship online is difficult, if not impossible. Seems like that is your objective.
Response from PetLabCo.Oct 8, 2024
Hi there, We're sorry for any inconvenience caused regarding your subscription. We send a reminder email 3 days before each subscription charge with a link to your account, where you can manage or cancel anytime. You can also access the account portal through our website for any changes to your subscription. Additionally, our "Contact Us" page lists our contact information if you'd prefer to speak with us directly for assistance. Could you please provide your Order ID so we can look into this further? Thank you, PetLab Co.



