customer
I have called and reached out multiple…
I have called and reached out multiple times about you guys charging my card when I have suspended my subscription. And then I received one for three months and you charge me $88 and some change and then a week later you guys try to take money out of my account for $33 and some change. After there was $88 taken from my account I called and canceled my subscription! I canceled it and then you tried to get money out of my account a week later.
Response from PetLabCo.Jul 8, 2026
Hi Linda, thank you for leaving this feedback. We're so sorry to hear about these subscription cancellation issues. We'd like to take a further look into this and have sent you an email. We can also be reached by chat or phones for further assistance. We look forward to resolving this for you. Best regards, PetLabCo.®