PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Teresa L.
Always on time, good for my dog. She has less gas and her coat is so soft!
Response from PetLabCo.Nov 13, 2024
Hi Teresa, Thanks a lot for sharing this wonderful feedback! We’re so glad to hear that our product is making a positive impact on your dog’s life. It’s comments like yours that keep us passionate about what we do. 🐾 Best regards, PetLab Co.
Gwynnie L.
The probiotic supplements have been an absolute game changer for my dog. He has stopped gnawing at his feet completely. You have to wait for them to kick in and stay on them but they are extremely successful. The only issue I have is with shipping, there’s been a couple incomplete addresses, but they’ve fixed it quickly both times. Excellent product that does just what it says it will.
Response from PetLabCo.Oct 21, 2024
Hello Gwynnie, We're so happy to hear the product has made such a difference for your dog! 🎉 It’s awesome that he’s feeling better. We’re sorry to hear about the shipping hiccups but glad our team could fix it quickly for you. Thanks for sticking with us and sharing your experience! Best regards, PetLab Co.
Diane Amormino S.
My dogs no longer lick their paws excessively. They are happier which makes me happier! 😊
Response from PetLabCo.Nov 13, 2024
Hi Diane, The positive impact of our product on your dogs' health fills us with great joy! 🌻 Hearing about the benefits you've observed is incredibly fulfilling. Thank you for sharing your experience with us; we greatly appreciate your feedback. All the best, PetLab Co.
Donna T.
Responsive customer service and products arrive on time.
Response from PetLabCo.Nov 13, 2024
Hi Donna, We’re happy to know that your orders were delivered right on time and you are happy with your experience! We're happy to have been able to show how much we value you and your pets. Kind regards, PetLab Co.
Madison St J.
My dog loves these supplements and struggles with a 85 lb giant schnauzer to take probiotics and joint health supplements is not for the weak. However at 7 years old she now asks for her supplements, when I take my pills she wants hers.
Response from PetLabCo.Nov 13, 2024
Hi Madison, Thank you so much for sharing your experience! 🐶 It’s fantastic to hear that your schnauzer loves the supplements and has even turned supplement time into a special routine with you! Give her some extra belly rubs from us! ✨ Best regards, PetLab Co.
Chrys M.
My 4-year old BorderCollie Sugaree’s teeth are sparkling white! We’ve used PetLab in her water all her life. My cate 🐈 (I have 2) also benefit from your product. Thank you Pet Lab! 🐾❤️
Response from PetLabCo.Nov 13, 2024
Hi Chrys, It's our pleasure to be a part of Sugaree's daily routine all her life and her and your cats' journey to healthy and white teeth. Your support and satisfaction mean the world to us! Best regards, PetLab Co.
Jacqueline S.
I’m a very irritated customer. Trying several times to have my orders discontinued due to lack of a JOB!! Does anyone read these things!! Don’t tell me I’m sending this to the wrong department. That excuse is just passing the buck!
Response from PetLabCo.Oct 16, 2024
Hi Jacqueline, We're really sorry to hear about the trouble you’ve had trying to cancel your subscription. Just so you know, you can also cancel your subscription anytime through the customer account portal on our website. We want to help sort it out for you right away. If you could provide your order ID, we’ll make sure everything is taken care of. Kind regards, PetLab Co.
Amy C B.
Since my little dog has been taking Pets Lab probiotic she has stopped licking her paws and scratching. She love the taste of the chews.
Response from PetLabCo.Nov 13, 2024
Wow, thanks for sharing, Amy! It’s great to hear our probiotics supplement made a difference for your pup. Glad she's stopped licking her paws and scratching. We love hearing success stories like yours! 💙 Best regards, PetLab Co.
