PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Oct 14, 2026

Hi Anne, We are glad you enjoyed your experience with our supplements and service. It brings us so much joy to know that your little dogs love these special supplement. Thank you for taking the time to share this delightful feedback with us. Kind regards, PetLabCo.®

Response from PetLabCo.Oct 14, 2026

Hi Avelina, Thank you so much for your wonderful feedback! We are thrilled to hear that our product is making a positive difference for your 15 year old dog. We truly appreciate you sharing your experience with us! Best regards, PetLabCo.®

Response from PetLabCo.Oct 14, 2026

Hi there, Thank you so much for taking the time to share your experience. We are very sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

Response from PetLabCo.Oct 14, 2026

Hi Tamara, Thank you so much for sharing your experience. While we are sorry to hear you received the wrong item at first, we are happy our team was able to resolve the issue for you. At this time, we do not provide samples. We've found that offering our science-backed products at a great rate is the best method for allowing our beloved dogs to try the product and experience the benefits, while their pet parent gets a great deal. Thank you for being a part of our community! Best regards, PetLabCo.®

Response from PetLabCo.Oct 14, 2026

Hi Laura, Thank you so much for your kind words and recommendation. We are honored to be a part of your pet's wellness journey. Best regards, PetLabCo.®

Response from PetLabCo.Oct 14, 2026

Hi Sandra, Thank you so much for your feedback. We’d like to mention that it may take some time to see the full benefits, so we always recommend consistent use for at least 90 days. Please be sure to keep us updated! We are here for both you and your pet. Regards, PetLabCo.®

Response from PetLabCo.Oct 13, 2026

Hi Laurie, We are so happy to hear your delivery went smoothly. We know just how important prompt deliveries are when it comes to your pet's supplements. Thanks for the feedback! Regards, PetLabCo.®

Response from PetLabCo.Oct 13, 2026

Hi Nicole, We are sorry to hear you have run into trouble cancelling your subscription. We offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login You can find our contact information available on our website here: https://thepetlabco.com/contact-us and we have our phone number on every product label. We can be reached at: Phone: 1-866-473-8522 Email: [email protected] Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®