PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
We use the joint support for our Great Dane and love it!
Response from PetLabCo.Nov 13, 2024
Hi there, Thanks so much for sharing! We're so happy to know you're loving the Joint Care Chews for your Great Dane! Best regards, PetLab Co.
Mark H.
I always receive alerts and they are always prompt with their service and deliveries of the product that I have on a subscription service.
Response from PetLabCo.Nov 13, 2024
Hi Mark, We're glad to know that you find our alerts and subscription feature convenient and helpful. We always strive to provide prompt service and deliveries, so we're happy that you are satisfied. Thank you for sharing. Best regards, PetLab Co.
Madison M.
Petco has always been a great company to work with. My puppies have and are enjoying their probiotics and treats. Their stools look great. Their doctors are happy with their health. Good job Petco!
Response from PetLabCo.Nov 13, 2024
Hi Madison, Thanks a ton for your awesome review! We're so happy to hear that our probiotic chew has helped your puppies when it comes to their happiness and health. Give your furry buddies extra belly rubs from us! Best regards, PetLab Co.
kathryn
I am a subscription member for 2 products. I highly recommend
Response from PetLabCo.Nov 13, 2024
Hi Kathryn, Thanks for the recommendation! We're happy that you're enjoying the discounts and other benefits offered by our subscription feature. Best regards, PetLab Co.
Karen W.
I use the dental water additive but not really sure how well it works for my dog's teeth. At 5 yrs old (Lhasa Apso) he had his first dental. They noticed a strange tartar buildup on his teeth where it looked like chunks of tartar had been "knocked off." Not sure if that has anything to do with your product. My dog would not eat his food with the Pro Bright Powder on it and I personally think it has a terrible smell. He does like the dental sticks.
Response from PetLabCo.Oct 17, 2024
Hey Karen, We’re sad to hear that the product didn’t work out as expected. Every dog is unique, and sometimes what works for one doesn’t work for another. We’re here to help and would love to assist further. Could you please provide your Order ID? Best regards, PetLab Co.
Michaelle G.
This product has made such a difference in my dog's teeth, and the vet said they no longer need dental cleaning!
Response from PetLabCo.Nov 12, 2024
Hi Michaelle, We’re delighted to hear that our product has been making such a positive difference in your dog's teeth. We love hearing how our products are helping pets and their owners. Thanks again for your support! Best regards, PetLab Co.
Franny
I like that if I need to change the delivery date on my subscription I can and it is convenient to do so. My grand dog loves the probiotic. It is his special treat.
Response from PetLabCo.Nov 12, 2024
Hi Franny, We're so glad to hear we're making your life a little easier with the convenience of our subscription service and your grand dog is enjoying the chews. We appreciate you taking the time to share your positive experience! Kind regards, PetLab Co.
Nelly G.
I like the company products but they send to many they should keep a close count on the supply and stop sending them. In the past I stop ordering for the same reason and now I am back having too much product.
Response from PetLabCo.Oct 17, 2024
Hey Nelly, We're sorry for any inconvenience caused. We send orders based on the frequency that’s set by customers when they create their subscriptions. Just so you know, we have a Customer Account Portal on our website where you can easily manage your subscription anytime. You can adjust the frequency or skip shipments whenever you need to. Kindly provide your Order ID for us to look into this further. Stay pawsome, PetLab Co.
