PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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RUTH S.
Was delivered as we were running out of the last one. Great timing !!
Response from PetLabCo.Aug 20, 2026
Hi Ruth, We're so glad to hear our delivery timing was perfect for your needs! We appreciate your kind words. Kind regards, PetLabCo.®
Laura V. Shasta Lake C.
I'm stuck in Auto Ship every month and can't get it to stop!!!!! I'm going to be calling PayPal to have them stop paying!
Response from PetLabCo.Aug 20, 2026
Hi Laura, We sorry to hear about the difficulty you're experiencing with your subscription. We understand how frustrating it is when you can't manage your account as expected. We were unable to locate any cancellation requests associated with your account. You can cancel your subscription at anytime from your account portal here: https://account.thepetlabco.com/login Our team is also available to help with cancelation requests and is available at: Phone: 1-866-473-8522 Email: [email protected] We take concerns like this very seriously and a member of our team will be reaching out to you directly to better understand what happened. Warm regards, PetLabCo.®
David D.
Good product. I can see the difference in appetite, as well as less itching.
Response from PetLabCo.Aug 19, 2026
Hi David, We're so happy to hear our product is making such a positive difference in appetite and itching! Thank you for sharing your wonderful feedback with us. Kind regards, PetLabCo.®
Marcela S.
I have been using these chews for over 4 months now on both of my dogs, and I havent noticed any benefit or any improvement with the itchy skin and ears. Not satisfied at all
Response from PetLabCo.Aug 19, 2026
Hi Marcela, We're truly sorry to hear that our chews haven't provided the desired results for your dogs' skin and ear issues after four months of use. We understand your disappointment when a product doesn't meet expectations. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
Wendy K.
It took 3 months but the improvement on my lillte guys teeth is great!
Response from PetLabCo.Aug 19, 2026
Hi Wendy, We're so happy to hear about the great changes in your little one's teeth! We appreciate you sharing your positive experience. Best regards, PetLabCo.®
SUSAN
Great product the beef jerky is and my dog loves it.
Response from PetLabCo.Aug 19, 2026
Hi Susan, Thank you so much for your feedback! We are thrilled your dog loves the Beef Jerky. We appreciate you sharing your experience and thank you for being a part of our community! Warm regards, PetLabCo.®
kevin S.
Delivered on time My dogs are addicted 😃
Response from PetLabCo.Aug 19, 2026
Hi Kevin, Thank you so much for taking the time to share your experience. We are so happy to hear your dogs are loving the supplement! This is so exciting. It's also great to know your package was delivered on time. We know just how important that is when it comes to your pets' supplements. We appreciate you being a part of our community. Warm regards, PetLabCo.®
Linda M P.
The monthly subscription is perfect for us. I get the email notifications. It debits to my payment method on a consistent date. Besides all that my dog goes crazy for them. I have seen some improvement too. He will be 15 in less than two months and he hasn’t slowed down on walks, jumps up on our beds and handles the stairs easily. One thing, when will you implement a seniors discount?
Response from PetLabCo.Aug 18, 2026
Hi Linda! We are so happy to hear that our monthly subscription is working out so well for you and your amazing dog! It's truly wonderful to learn that your furry friend, even at nearly 15, is still enjoying walks, jumping on beds, and handling stairs with ease. We appreciate you sharing such positive feedback about the improvements you've noticed. We value all of our customers and want to make sure we're giving everyone the best deal possible, which is why we offer a 20% discount on our subscriptions along with additional discounts for bulk orders (ex. 3 containers every 90 days is a better cost per container than 1 tub every month). Thank you for being a part of our community! Regards, PetLabCo.®
