PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jun 7, 2025

Hi Norma, We're happy to hear that the Probiotic Chews have helped Twin so much! It's wonderful to know they've addressed her licking, ear issues, and shedding. We appreciate you sharing Twin's positive experience and are thankful for your continued support. Best regards, PetLab Co.

Response from PetLabCo.Jun 7, 2025

Hi Melody, We're so happy to hear that Sasha enjoyed her first Probiotic Chew! It's great to know she liked the taste, especially since she's a picky eater. Thank you for your kind words and for sharing your positive experience with us. Best regards, PetLab Co.

Response from PetLabCo.Jun 7, 2025

Hi Joanne, We're sorry to hear your dogs don't like our ProBright Advanced. We understand how frustrating it can be when they're not excited by what we offer them. Introducing new things to our beloved pets can often be a bit tricky. You might find it helpful to sprinkle a little water on your pup's dry food to help mix in the powder, or simply stir it into wet food. Another option is to add some of their favorite treats, like peanut butter, cheese, or yogurt—just be sure to keep an eye out for any allergies or sensitivities they might have. We hope these suggestions make things a bit easier for your pup! If you have other concerns or questions, you can always reach out to us at [email protected]. Best regards, PetLab Co.

Response from PetLabCo.Jun 7, 2025

Hi Janice, Thanks for sharing your feedback. We’re so sorry you and your dog had this experience. How is your dog doing now? All dogs are unique, which means there have been instances where our product turned out not to be a good fit. We make sure to follow stringent quality measures to provide the best products for our best friends. We also strongly encourage those interested in our products who have concerns about the suitability of including a supplement into their pet’s routine, to check with their vet first. Someone from our team will reach out to you about your dog's experience and help process your refund request. Thank you! Warm regards, PetLab Co.

Response from PetLabCo.Jun 7, 2025

Hi Kathy, We're sorry to hear about the difficulties you’ve experienced in getting support. Due to the high volume of calls and messages received, our response times are taking longer than usual, but we’re committed to addressing your concerns as soon as possible. We appreciate your patience and understanding on this matter. Kindly share with us your order details. Once we have this information, our team will be able to follow up on your callback request and get your concerns addressed right away. Thank you! Best regards, PetLab Co.

Response from PetLabCo.Jun 6, 2025

Hi Alfred, Thank you for giving the supplement a try! Since you've only been using them for about a week, it may be a bit too early to notice changes. Supplements often take up to 3 months of consistent use to show their full potential benefits. We're excited for you to see the results over time and are here if you have any questions along the way! Kind regards, PetLab Co.

Response from PetLabCo.Jun 6, 2025

Hi Jack, We're sorry to hear you're not seeing changes yet. Just a heads-up, the full benefits of supplements may take around 3 months to show. While some pups might see positive changes in the first month, others might notice progress in months 2 and 3. Each dog is different, so the timeline for seeing the best results can vary. We recommend continuing to use the supplement so your dog can fully experience its benefits. 😊 All the best, PetLab Co.

Response from PetLabCo.Jun 6, 2025

Hi Mary, It's incredibly rewarding to know that our product has made a positive difference for your dog Louie. Thank you for sharing this amazing update - it truly means a lot to us. 🥳 Kind regards, PetLab Co.