PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 8, 2025

Hi Linda, We're sorry for the confusion caused. Please know that we would never enroll customers into a subscription without their selection. Our system only processes subscriptions if they are specifically chosen at checkout, and before payment is completed, there's a clear summary of the order that indicates whether it’s a one-time purchase or a subscription. We’d love to take a closer look at what happened here. Could you please provide your Order ID? A member of our team will follow up with you directly to ensure this is fully resolved. Thank you! Best regards, PetLab Co.

Response from PetLabCo.Jul 8, 2025

Hey Venus, We're so happy your picky dogs and cats enjoy our products! It's great to know our products are helping with their gut health and skin discomfort. We appreciate your kind words about our customer service. Your feedback means a lot to us, and it’s wonderful to know that we could meet your expectations. Best regards, PetLab Co.

Response from PetLabCo.Jul 8, 2025

Hi Stacy, We're sorry that you're not seeing changes yet. We've found it usually takes 3 months of the recommended daily dose to see potential benefits. That's normal for any supplement. A member of our team will be reaching out to assist you with this. We appreciate your patience. Best regards, PetLab Co.

Response from PetLabCo.Jul 8, 2025

Hi Camille, We're happy to hear the ProBright Advanced is beneficial for Apollo's dental health and that he enjoys the taste! Thank you for your support and for recommending us! We appreciate you being part of our community! 🐶 All the best, PetLab Co.

Response from PetLabCo.Jul 8, 2025

Hello Maria, We appreciate you sharing your positive experience with our dental products! It's wonderful to know our ProBright and Prebiotic Dental sticks are helping your dog's dental health and that she enjoys them so much. Your recommendation means everything to us and motivates us to continue delivering top-notch products that pet parents can trust. Warm regards, PetLab Co.

Response from PetLabCo.Jul 8, 2025

Hi Sonia, We're glad you had a great experience. We appreciate you trying ProBright Advance for your dog. We're sorry to hear she's not a fan of it. Maybe try mixing in some of her favorite treats, like peanut butter or cold cuts. Just remember to consider any allergies or sensitivities she may have with these ideas. All the best, PetLab Co.

Response from PetLabCo.Jul 7, 2025

Hi Robin, We're happy to hear that you love the ProBright Advanced for your dog! It's great that you shared it with your family and their big dogs. Thank you for your positive feedback! Kind regards, PetLab Co.

Response from PetLabCo.Jul 7, 2025

Hello Michaela, We're happy to hear that your pups have enjoyed our products through the ambassador program! It's great knowing that you find our company fun and engaging. Thank you for being a part of the PetLab family! Warm regards, PetLab Co.