PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Pine Belt T.
I had to delay delivery last month and it was easy for me to change the subscription. Glad to receive this month!
Response from PetLabCo.Sep 14, 2026
Hello Pine, we're so glad to hear that adjusting your delivery was a smooth process for you. We appreciate your positive feedback and are happy you received your order! Warm regards, PetLabCo.
Shie
I'm sorry, but I don't see any improvement in my dog after giving her a probiotic chew, so I'm giving it only 3 stars. I just let her finish what I ordered
Response from PetLabCo.Sep 14, 2026
Hello Shie, We are sorry to hear that you did not see results. It might take up to 3 months of consistent use for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
Andrew
Bit of a scam when they trick you and do not make the monthly subscription easy to see. Why would I order 6 months supply and want them every month
Response from PetLabCo.Sep 12, 2026
Hello Andrew, We are sorry about the confusion. Before completing an order, you can always review whether you’ve selected the one-time purchase or subscription option. Also, you can update the frequency through our customer portal. We’d love to take a closer look at this and learn more about your dog's experience. Could you please share your order ID so we can locate your account and assist further? Best regards, PetLabCo.
Paul R.
Product seems to be good but not working out well for my dog
Response from PetLabCo.Sep 14, 2026
Hello Paul, We are sorry to hear that you did not see results. It might take up to 3 months of consistent use for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.
customer
The teeth powder has done wonders to my girl's breath and tarter build up! She is eight so there was a significant amount of buildup on her teeth but after a month I have notice a huge difference! Yes, we still have built up tarter on her teeth but hopefully with continuous use we will see more improvement! Another big difference is her breath! she can actually lick me again and not make me want to gag because of the smell of her breath!! Did I hesitate to purchase - yes. Do I wish I had ordered before and not hesitated - 100% YES! I am also lucky as my dogs does not even notice it on her food and just gobbles it right up! I have already referred the product to all my other fur mommas lol! It your thinking of trying it do it!!
Response from PetLabCo.Sep 9, 2026
Hi there! We are so happy to hear about the wonderful improvements you've seen for your sweet girl! It's fantastic that you've seen results so quickly with our ProBright Advanced. We appreciate you sharing your positive experience and your enthusiasm for the product. We're also glad your dog enjoys it so much! We hope you continue to see even more great results with ongoing use. Thank you for recommending us to your friends! Warm regards, PetLabCo.®
Stacy S.
Great customer service! My pet Oliver skin has benefit so much for this product!
Response from PetLabCo.Sep 9, 2026
Hi Stacy, Thank you for sharing your experience. We are so happy to hear you are seeing the benefits for Oliver! That is wonderful news. We are also glad to know you have found our customer service team helpful. We appreciate you being a part of our community! Regards, PetLabCo.®
Jackie M.
My dog is still scratching, itchy and rolling around trying to get some type of relief and whining all .night .. long ..please DO NOT SEND ANY MORE PRODUCTS TO ME!.. EVER! It does not work for my dog..ps,why was I sent 2 separate packages on 5th & 7th of August 2026?¿? Explain to me. I'm CANCELING ALL MEMBERSHIPS and ORDERS TODAY SEPTEMBER 9,2026 AT3:10am
Response from PetLabCo.Sep 9, 2026
Hi Jackie, We are sorry to hear you have not seen the desired results and have received duplicate orders. That would certainly be frustrating. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. We'd love the opportunity to look into this further. Someone from our Customer Experience team will follow up with you shortly to provide support. Regards, PetLabCo.®
Crystal T.
Not doing anything the advertisement claims.
Response from PetLabCo.Sep 9, 2026
Hi Crystal, We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
