Shawn J.
I need to canel this order i only wanted one
I need to can el this order i only wanted once and can’t get them to stop. How do I do that
Response from PetLabCo.Apr 6, 2026
Hello Shawn, We understand how that could be confusing about your subscription. We are sorry for the convenience! Before completing an order, you can always review whether you’ve selected the one-time purchase or subscription option. Please note that subscriptions can only be canceled through our customer portal, where you can also check whether your subscription is still active. You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. In the meantime, our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.



