PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Linda P.
May 4, 2026
I started using this product hoping it…
I started using this product hoping it would help with tear stains. I have tried so many others that were fails. After using it for about two months, I noticed his tear stains weren’t as red or extensive as they had been. At month three, I was cleaning his eyes as I do every morning and was delighted to see they were gone, not lighter, GONE! I couldn’t be happier!
Response from PetLabCo.May 5, 2026
Hi Linda, Thank you so much for sharing your experience. We are thrilled you are seeing the benefits for your dog. We appreciate you allowing us to be a part of his wellness journey. Please don't hesitate to reach out should you need any assistance. Regards, PetLabCo.®
Pam
May 4, 2026
MY DOG IS DEAD
I notified PetLab that my dog was DEAD and I have 2 shipments that I need to return. This is product is too expensive to keep getting. Again my dog is DEAD.
Response from PetLabCo.May 5, 2026
Hi Pam, We are so sorry to hear about the loss of your beloved pet. From all of us at PetLabCo.®, please accept our deepest condolences to you and your family at this time. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
Margarita A.
May 4, 2026
Smooth monthly subscription
Smooth monthly subscription. No surprises Timely delivery. Great product
Response from PetLabCo.May 5, 2026
Hi Margarita, We're happy to hear that you're enjoying the smooth monthly subscription and timely deliveries! Thank you for sharing your positive experience with us. Regards, PetLabCo.®
Olga
May 4, 2026
Great stuff for pets
Love their products
Response from PetLabCo.May 5, 2026
Hi Olga, Thank you so much for your kind words. We are thrilled you are seeing the benefits for your pets. Please don't hesitate to reach out should you need any assistance. Regards, PetLabCo.®
Lorri M.
May 4, 2026
They send the items on a timely…
They send the items on a timely schedule and the things I order are always good quality.
Response from PetLabCo.May 5, 2026
Hi Lorri, We're happy to hear that your items are delivered on time and are of good quality. We appreciate you taking the time to share your positive experience! Regards, PetLabCo.®
Finn E.
May 4, 2026
Good no problem at all
Good no problem at all
Response from PetLabCo.May 4, 2026
Hi there! We appreciate you sharing your experience. We are so happy to hear you have not run into any issues. Please don't hesitate to let us know how we can improve to make this a five-star experience for you and your pup. Thanks for being a part of our community! Regards, PetLabCo.®
Dia13
May 4, 2026
I have been using the PetLabCo
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are giving her walking problems, but I am sure it would be so much worse for her if she hadn’t been on this daily supplement. It costs just under $42 a month for her supplement as she takes 1 a day for a dog under 20 pounds (1 container per month). My vet was even very impressed with the ingredients, especially the green lipped mussels, which he says a lot of supplements don’t have in them as it’s a very expensive item to include, but it’s very important for their joint health. Thank you PetLabCo, you’re helping to keep my pug with us longer than I think she otherwise would’ve been able to be on her own.
Response from PetLabCo.May 4, 2026
Hi there! Thank you so much for sharing this! Hearing about your pug and how well she’s doing at 15 is incredibly special. We’re so glad to know the Joint Care Chews have been part of her daily routine for so many years. Thank you for trusting us to be part of her care. We’re wishing you and your sweet girl many more happy moments together. Regards, PetLabCo.®
Miles C.
May 3, 2026
I want to cancel my subscription
I want to cancel my subscription. My dogs hate this. When I try to, it will not let me cancel. This is frustrating and concerning that your company is making it impossible to cancel!
Response from PetLabCo.May 4, 2026
Hi Miles! We're sorry to hear your dog isn't a fan of the supplement! We understand all dogs are unique including their tastes. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

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