Cheryl, New Z.
Perfect 70th birthday present (opened a little early)
Great product range, queries answered promptly, I really appreciate receiving the image of the personalised product before finalising my purchase, easy check out, great customer service around the timing of the order, despatch, transit and delivery. My personalised bag (backpack) arrived earlier than I thought it would, looks better than I had imagined, and I am super impressed with how much I am able to carry inside it, without causing the bag to look misshapen. My second big bag purchase - love them both.
Response from TheNoteBagsMay 15, 2026
Thank you for your wonderful feedback, Cheryl! Knowing your personalised backpack arrived in New Zealand earlier than expected — and looked even better than you'd imagined — absolutely made our day. The fact that you let yourself peek a little early made us smile (some 70th birthday gifts simply can't wait — and you deserve every bit of that excitement ✨). We pour extra care into sharing the pre-purchase image and keeping you updated through every step, because we know how much trust goes into ordering something personalised from across the world. Your kind words about that whole journey mean a lot to our team. And having you back for your second big bag means the world to us. Thank you for being part of the TheNoteBags community, Cheryl — we can't wait to welcome you back for the next one.