The Magic PrincessReviews of themagicprincess.com

Hi I ordered a princess tutu for a friends daughter. After several weeks I received an e mail asking how i found the service. At this stage I still had not received the tutu so realised there must be a problem. I contacted yourselves and was advised that particular tutu had been out of stock and no one had realised hence my survey e mail. Upon contact the team was exceptionally helpful and gave me options as to what I could have. I received a different colour of tutu ( which was beautiful ) and a £5 refund. I was delighted with the tutu but I was even more delighted with the exceptional customer service. Thank you….customer service is everything

The tutu arrived on time, but as it is a present for my grand daughter's birthday in September, she hasn't seen it yet. But I know she will love it!

I had placed the wrong street address on my order. It was a gift for my great granddaughter. I addressed the issue with Customer Service and they were kind and professional. They reordered a new TuTu, for my great granddaughter and sent it out to her, before the first one was returned to them and at no additional cost me. I wish all the venders I use online were as efficient!!!

Very cute, good quality

Ordering was easy, prompt delivery! The girls love their skirts and were very disappointed they couldn’t wear them to school!

Ordered three tutus for my daughter on the 12th May. They still haven’t arrived over a month later. I’ve emailed them four times without any response what so ever all I wanted was an update on the delivery. Quick enough to take my money shame customer services aren’t. Beware …

Very adorable, my 3 year old granddaughter is going to be so excited!

It took longer to arrive than I expected but my granddaughter LOVED it.