LaddersReviews of theladders.com

The Person helping me, Barbara de la Paz, was wonderfully helpful. She addressed my issue quickly and kindly.

Monica went above and beyond to provide prompt and excellent service ; specifically, during the holiday break.

Charlyne was extremely professional, astute, and courteous, and works to provide a solution for my issue, in a very timely and satisfactory manner.

They will continue to bill your credit card after you cancel, they spam your inbox when you unsubscribe and the product/service is a complete rip-off. There is nothing they do that provides any value you couldn't do for free on LinkedIn, indeed, Ziprecruter etc. Just look at what their former customers and employees are saying on Glassdoor, reddit etc. They had employees post fake reviews at the behest of senior leadership stay far away

Charlyne was very helpful in finding resolution to my issue quickly!

There were a couple times when I had a question or challenge. Each time, I felt the support team was very attentive and helpful - in a way that I don’t tend to experience be with other orgs. Hat’s off for that.

quick, decisive, and to the point. first-class customer service

Jehna listened to my issue and we found out there was an error in the system. This great follow up not only assisted me, but countless others who might have encountered the same issue, but either would not report it or not notice it. Regardless, her actions saved your company from losing business by taking care of the client and taking note for your system to be fixed to minimize client churn. Well done!