ICEGIANTICEGIANT ain’t just a brand—it’s the street’s loudest whisper. We serve moissanite, diamonds, and grillz with real heat. If you wear it, say it proud: IGT got me iced. I
ICEGIANT (theigt.com) has 341 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Eddie W.
The whole process was smooth and fast the staff try their best to make sure the customer is happy
Response from ICEGIANTApr 23, 2026
We’re all smiles reading this! It’s always a great feeling knowing a customer walked away happy. We really appreciate you taking the time to share the love—catch you again next time!
Christian T.
Very good customer support and very good transparency
Response from ICEGIANTApr 23, 2026
That's exactly how we like to do things—no stress, no hassle, just a smooth experience from our side to yours. Thanks for the shout-out. It was a total pleasure working with you. Catch you next time!
Teshaun M.
Let me start by saying I love my grillz. Its my first set and im so excited about them. From start to finish, the Customer support was amazing. They check so many times to make sure you are happy with the product while its in production. I struggled with my molds and they were so patient with me. Ultimately helping me shape out my mold where I messed up. The grillz are exactly what I wanted and ordered. Shipping was just a few days once the production was completed. I will definitely return for another pair. I have already referred them to others that love how my grill looks.
Response from ICEGIANTApr 23, 2026
It was a total pleasure working with you on this. We take the production process very seriously because we want that 'exactly what I ordered' reaction every single time. We’re so glad we could help guide you through the molding stage to get that perfect fit! Knowing you’ve already referred others to us is the highest compliment we could receive. Enjoy the new look!
Maurice M.
Definitely amazing process! Very polite customer service and amazing top tier quality 🔥my go to for all customs🔥🔥
Response from ICEGIANTApr 23, 2026
We’re blushing! It was such a pleasure working on your customs. There’s nothing we love more than hitting that 'top tier' mark for our customers. Thanks for the massive vote of confidence—we’re already looking forward to the next one. Stay awesome! 🔥
Jason H.
Well for starters this review is extremely late. However I think it’s important to share my experience. So my grillz got stuck with Customs for like 6-8 weeks because the shipper wrote on the invoice my grillz are describe as a watch. Also I got gold and white enamel looking grillz which had a nice design I might say. But the grillz don’t fit naturally on my teeth. I don’t know why, I’ve seen other people with gold grillz that fit naturally to the teeth. My grillz protrude out of my mouth so when I close my lips my lips poke out making the shape of my mouth look unnatural. Pretty much they don’t fit and the gold over the silver is to tough to bend. Overall I’m very unsatisfied with my purchase and won’t be buying from ice giant again. I highly recommend going somewhere that’s has a physical store. This might be better. My wife purchase grillz from This company also but hers turned out pretty good. Idk why mine didnt. Oh well! My fault I guess 1000& down the drain. Don’t buy from them. No matter what they said they did to compensate me or to make it right. Reality is you can’t make it right without me spending more money. Go get your grillz done in a shop you can physically walk into.
Response from ICEGIANTApr 25, 2026
Hi, thank you for being honest with us. First, we want to sincerely apologize for the frustration with customs—the labeling error was a mistake on our end, and we’ve since overhauled our shipping process to ensure this doesn’t happen again. Regarding your experience with the final product, every custom piece is unique, and it’s never our intention for a client to feel anything less than satisfied with their investment. We want to ensure you get the same high-quality result that your wife experienced with her set. We’ve already reached out to you via message to look into this further. Please check your inbox and get back to us when you can—we’re fully committed to reviewing your case and finding a way to make this right for you.
Deyonte D.
They fit perfectly and the person I was working with was very straightforward and easy to work with.
Response from ICEGIANTApr 23, 2026
We’re so glad to hear this! There’s nothing quite like that 'perfect fit' feeling, and it’s wonderful to know our team made the process just as seamless for you. Transparency is something we really value here, so I’ll be sure to share your kind words with the person you worked with—it’ll truly make their day. Thanks for choosing us!
Jerrell J.
Had one on one experience with my custom team member. He let me know what to expect and when to expect my merchandise. Thanks again IGT
Response from ICEGIANTApr 21, 2026
Thanks for the love! It’s great to hear that the one-on-one time with our team kept you confident about your order. We know waiting for custom pieces is the hardest part, so we're glad the updates helped. Can't wait to see you rocking your new IGT gear!
Kiya A.
Never liked grillz... until I saw the grillz made by the ICE GIANT. When I tell you things pieces are art ! I did my mold at home and it fit perfect! The lines and details are clean and sharp . They are a step above the rest. If you want art in your mouth , get grillz made by them, they can do almost anything! I plan to get so much more
Response from ICEGIANTApr 17, 2026
‘Art in your mouth’—we might have to steal that line! Thank you for the amazing review. It means a lot to know our details stand out to you. We’re hyped to have you as a customer and can't wait to see what ideas you bring us next!
