The HOTHReviews of thehoth.com

Response from The HOTHJul 31, 2023

Thank you so much for your kind words!! We're so happy to hear that you've been happy with your results on HOTH X, and your Campaign Manager Sam! She's great :). It's a pleasure working with you!

Response from The HOTHMay 16, 2023

Hi Nagy, Thank you for your kind words! We're happy we were able to get this situation remedied for you :). We love Jill, she's the best!! Best, Balladine Support Manager

Response from The HOTHApr 3, 2023

Hi John, Thank you for your feedback! I am sorry to hear that this order did not meet your expectations. The team has since refunded your order #2366916 to your original payment method. Our Link Outreach product is our highest-quality link-building product. The intention being, to meet our deliverable promises in terms of promised DA, Traffic, DR while of course ensuring that the link is provided within appropriate content and site relevancy. This is not a content-based product and the deliverables are not content-based. Although this is not a content-product and is primarily for link-building, we are happy to offer a "special instructions" section of the order page, to help our writers craft your article to be as specific as possible. However, you did not fill out these instructions. That being said, because we understood that the order did not meet your initial expectations, we were happy to refund it for you. For this order in particular, you ordered a DA 50 LO. The link provided was DA 54. Our team found this link placement to be of appropriate content and site-placement relevancy in coherence with our our product expectations and the lack of information provided in the "special instructions". However, we totally understand that you are looking for more content and site relevancy than we can promise at this time. We are sorry that you were unhappy with the order received and happy to come to a resolution. If you have any further questions or concerns, please do not hesitate to reach out to [email protected]. Best, Balladine Support Manager

Response from The HOTHFeb 9, 2023

Hi There, I appreciate you sharing your honest feedback with us. We take the client experience very seriously and I'm sorry to hear that you feel we've missed the mark with your Blogger orders. I certainly understand the frustration and would love to come to a resolution. To begin, I've ensured your feedback was shared directly with our Blogger Product manager and the Quality Control team. We do allow for unlimited re-writes/edits, and the ability to switch writers if you feel the content is missing the mark. However, I certainly understand the frustration with frequent grammatical errors, typos, and repetitive content. I have shared this feedback with the team so that they can not only do a deep dive into your account and look for any recurring patterns within your account and resolutions but also so they can audit any writers and processes as needed. Overall, please know the team will be taking this into account when revamping our overall blogger QC process. I reached out to your personal email with a few additional details and ideas for resolution. I'm looking forward to chatting more there. In the meantime, thank you again for your feedback. Best,