The HOTHReviews of thehoth.com

Response from The HOTHNov 14, 2025

Thank you so much for your incredible review! We truly appreciate your long-term trust and partnership. It’s been a pleasure supporting your growth, and we're thrilled to hear that Alex and our team have consistently delivered the guidance and results you were looking for. We’re grateful for your recommendation and look forward to continuing to help you reach your marketing goals!

Response from The HOTHAug 22, 2025

Thank you for the fantastic review! We're thrilled that you had such a great experience with Alex, and we agree that he does excellent, professional, and effective work. Clear and quick communication is a cornerstone of our service, so we're delighted to hear your experience reflected that. We'll be sure to pass your positive feedback on to him.

Response from The HOTHAug 22, 2025

Thank you for taking the time to leave us such a kind review. We are so proud to have Darlena on our team, and we'll be sure to share your wonderful feedback with her. Your mention of her 'empathy' is especially meaningful to us, as we believe that is the key to a successful partnership. Thank you for recognizing that in her work.

Response from The HOTHAug 22, 2025

We appreciate you taking the time to share your experience. We're so glad to hear you're loving the process and that Alex is taking great care of you. We think he's great, too, and will be sure to pass along your kind words.

Response from The HOTHAug 22, 2025

Wow, thank you for sharing such a detailed and thoughtful review! We're so glad to hear your account manager is providing a great experience with valuable monthly updates. We especially appreciate you highlighting our transparency regarding the 6-9 month timeline. SEO is a marathon, not a sprint, and building a trusting partnership with our clients is our top priority. It's fantastic to see that partnership already leading to better visibility, more calls, and that crucial Google Maps listing :)

Response from The HOTHAug 22, 2025

Thank you so much for this fantastic review and for being a loyal HOTH customer for the past four years! We're thrilled to hear that you've consistently found value across our range of services. Our goal is always to provide high-quality, white-hat SEO that drives real results, and your feedback confirms we're hitting that mark. Thanks again for your continued partnership!

Response from The HOTHJul 30, 2025

Hi Bryan, Thank you for taking the time to share your experience — we truly value your feedback, as it will help us improve how we support our clients. We regret to learn that your experience with our services did not meet your expectations. I completely understand the frustration with the drop in organic sales. It is important to keep in mind that SEO work is not the sole contributing factor for sales, and that overall we did see steady growth in both keyword rankings, DA and overall traffic in your site. While we understand your concerns are about sales, SEO is just one part of the broader funnel, and we made several offers to discuss performance and strategy along the way. When issues like blog links or billing concerns came up, we addressed them promptly and offered fair solutions — including account credits and follow-up calls, which unfortunately went unanswered. We genuinely value your business and still want to make this right. Your CSM Andres reached out regarding our goodwill gesture we would like to offer. Thank you again for working with us. If you choose to accept the link offer and/or would like to discuss anything further, please do not hesitate to reach out to your Client Service Manager or the Support Team at [email protected]. Best regards, The HOTH