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The Hookah Lab Reviews | Read Customer Reviews of thehookahlab.com

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Food, Beverages & Tobacco
Smoking & Tobacco
The Hookah Lab

The Hookah LabReviews of thehookahlab.com

4.4358 reviews
Smoking & Tobacco

The Hookah Lab4.4

Reviews358 About Contact

Overall score

4.4 out of 5

Great

Average of 358 reviews

Distribution

5★79%
4★5%
3★1%
2★3%
1★11%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(305) 707-7880
thehookahlab.com
[email protected]

About The Hookah Lab

Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.

The Hookah Lab (thehookahlab.com) has 358 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: thehookahlab.com
Website: thehookahlab.com
Category: Smoking & Tobacco
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Hookah Lab reviews

358 approved reviews, newest moderated first

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Murat Y.
May 7, 2024
Great shop!
Great shop! Big discounts!
Report
King
Apr 29, 2024
Horrible first time ordering expierence…
Horrible first time ordering expierence My order is late didn’t arrived on Time I messaged them for a better solution and instead of trying to fix the problem there pointing fingers and trying to take the blame off them self horrible customer expierence and horrible supplier
Report
Kyra K.
Apr 26, 2024
Always happy and satisfied with my…
Always happy and satisfied with my purchases and delivery with Hookah Lab! Thank you!
Report
Mohamed J.
Apr 25, 2024
You can depend on
Great service.... fast and reliable
Report
kiori K.
Apr 23, 2024
Super quick delivery A+++ seller will…
Super quick delivery A+++ seller will buy again
Report
Юрий С.
Apr 12, 2024
Very good seller
Very good seller. helped redo the order. and delivery is very fast. Thank you.
Report
BASEL
Apr 4, 2024
Very disappointed with the quality.
The items looked much better in the advertised photo than the actual products that I received. They were cheaply done and they look very low quality. I wasn’t expecting to receive such a lot quality product considering the price I paid.
Response from The Hookah LabApr 9, 2024
I'm sorry to hear about your disappointment with the products you received. It's certainly frustrating when expectations set by advertised photos aren't met in reality. Have you considered reaching out to our customer support for your concerns? They may offer a solution or refund to address your dissatisfaction. If there's anything else I can assist you with, please feel free to let me know.
Report
Maged Y.
Apr 3, 2024
It was the worst flavor
It was the worst flavor Threw it out
Response from The Hookah LabApr 9, 2024
I'm sorry to hear that you didn't enjoy the flavor. It can be disappointing when something doesn't meet our expectations. Hopefully, you'll come across something more to your liking next time. If you purchased the item recently, you might consider reaching out to our store support team. They may be able to assist you with an exchange or provide further assistance. Don't hesitate to contact us for help.
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