ThehokReviews of thehok.com

I haven't received my cologne yet to test the smell and longevity, but they are fast at processing orders. Really fast.

My original purchase of the 3 pack was quite disappointing as the fragrances were weak and were not long lasting at all. I reached out to HOK and their customer service was great and are sending me a different style to try and to remedy the poor quality of the original purchase. I am hoping the new bottle is better.

So I wanted a great smelling high end fragrance but did not wanna pay the crazy high prices for one so I ordered! It didn't take to long for it to get to me witch was great the only issue I have and why it's not 5 stars is I did not like the fragrance I got at all so I emailed customer service and told them about my not liking the fragrance and they wrote back with 2 options for me 50% back or a replacement fragrance at no additional cost? Wow was very shocked they offered either one thanks!

I have been pleased with their level of customer service. Ryan has been a great support to resolve my issues. As for quality of items, I am happy and i think it is worth the money for offered promotion. I like Crimson 549 Extrait and had no idea what kind of smell I will face but it is pleasant to me and it will last. The Visionary is freshening but won’t stays with me. Delivery time was acceptable but they must use more protective packaging.

The perfumes were priced really well and I was able to upgrade to extrait de parfums for all 3. The shipping did take longer than expected but arrived undamaged. The similarity to the original brands are on point although they do not last as long as I expected, but for the price are well worth the cost. I use them more frequently than I do my original perfumes. A month after my original order I had an unexpected charge for a 2.95 trial subscription. Steven from CS was incredibly fast in responding, polite and professional in refunding me, cancelling future membership subscription and resolving my issue. I appreciated the services. Overall a very good HOK experience.

Good customer service the cologne doesn't last as long a advertised

Wanted to exchange 1 or 2 of my bottles ordered and was denied but they send me another bottle of my choice for free, so happy with their customer service. They may want to consider their exchange program for unused bottles.

I ordered the colognes I only received two of them the other two are gonna be shipped out but the colognes smell so good I’m gonna be buying more soon, I’ve been getting compliments left and right, this is the best dupe scent cologne website you can get from