Capt Hambone M.
I see you’ve donated over $1 million to…
I see you’ve donated over $1 million to veteran causes. How much have you taken in? How much of every dollar goes to what you say it goes to? I keep asking that question…. I get nothing in return. Your jewelry is junk. Used to be great. I would tolerated it if I knew the answers to my questions. I’m sure I don’t speak for everybody, but?
Response from TheherocompanyFeb 7, 2025
Hi there! We appreciate you reaching out with your concerns. Since our founding, The Hero Company has been committed to helping veterans in need by funding service dog programs. To date, we’ve donated over $1.5 million to organizations that pair veterans with life-saving service animals. As a for-profit business with a mission-driven model, a portion of every purchase goes toward these donations. While we aren’t a nonprofit, we are proud of the impact we’ve made thanks to our customers. We’re happy to provide more details—please reach out to our customer support team (email: [email protected]), and we’d be glad to answer any questions. As for the quality of our products, we take all feedback seriously. If you’ve had an issue with an item, we’d love the opportunity to make it right. Please contact our team, and we’ll do our best to help.