The guidance and direction from Jady Nugent and the FB group was for me the handholding I needed. All the information within the health institute portal, the recipes, Dr. Axe videos, and all the wonderful information within it is exactly what I needed. I had been on a journey for a few years trying to find the right path for me and finding only crumbs of information. This program put it all together in a simple to understand and yet thorough way.
Response from The Health Institute With Dr. Josh AxeDec 8, 2025
Hi Lillie!
Thank you for sharing your experience. It’s wonderful to hear that the support from Jady and the FB community provided the encouragement and structure you needed. Finding clarity after searching for so long can feel incredibly grounding, and we’re grateful to know the program helped bring everything together for you in a meaningful way.
With respect,
The Health Institute Team
JK
Josefa K.
Great experience
Camille was very clear in every point, she made sure I understood, she showed genuine interest and care on my situation.
Response from The Health Institute With Dr. Josh AxeDec 3, 2025
Hi Josefa!
Thank you for sharing your experience. We’re so glad to hear that Camille provided clear guidance and genuine care throughout your session. Our team is dedicated to making sure each student feels heard, supported, and understood, and it’s wonderful to know that Camille’s approach helped you feel confident and well-informed.
We’re grateful for the opportunity to walk alongside you on your wellness journey, and we’re here whenever you need further support.
If you ever have additional questions or need assistance, our support team is available at [email protected]
or 878-295-8339 ext. 1004.
With respect,
The Health Institute Team
RA
Rebecca A.
Actual Legitimate Help!
I signed up as a last resort to get some help with post-menopausal everything - joint pain, weight gain, fatigue, gut issues - all of it. I would have saved myself time, money and frustration had it been the first place I started, so here’s my shout-out to fellow menopausal sojourners - start here!
The Josh Axe team delivered on every promise they made: truly educational material and classes, clear explanations and no one-size-fits-all jargon. The team offered constant support every step of the way and their availability and response to every question was within hours either through FB groups, daily group calls and @support for more personal questions.
After years of trying to follow impossibly strict regimens, THI teaches “progress not perfection”. Instead of counting macro and micro and calories and weighing food, Dr Axe holds up his hand and says “a piece of chicken the size of your palm”. There are multiple wonderful recipes offered that even a non-cook can make with minimal effort along with suggestions for grocery lists that includes a template if that’s your thing.
They teach exercise in such a gentle way, along with mindset, that it is sustainable. Nothing is high pressure - they offer the information and teach how to listen to your body and let you go at your own pace.
It’s truly the most exceptional course I’ve aware of, science-based and no gimmicks, yet easy to follow. Everyone is kind, encouraging and supportive and not one single time did I feel confused about any instructions.
I experienced a life-changing mindset because someone finally explained everything. This mindset and intentional work translated into a healed body. I sleep better, enjoy so much energy to keep up with eight grandkids and do not have any joint pain. My gut is almost normal again and I’m highly motivated to continue this lifestyle because it feels good to feel good.
The course is not cheap, but I was determined to truly heal - in the end, 100% worth it. It’s a better (no comparison) to pay for good health at the root level than to spend tens of thousands of dollars on treating symptoms.
This has been an answer to prayer for me and I am so grateful to God for “meeting” this team.
Thank you, Dr Axe, and your exceptional Practitioners for investing in others. God bless you.
Rebecca Abrahamson
Response from The Health Institute With Dr. Josh AxeDec 3, 2025
Hi Rebecca,
Thank you so much for sharing such a heartfelt and inspiring reflection on your journey. We’re truly honored to hear how the program has made such a positive impact on your health and mindset. It’s amazing to see how you’ve embraced the teachings and created a sustainable, life-changing approach that works for you.
It’s wonderful to know you’ve experienced better sleep, more energy, and the relief from joint pain and gut issues that so many of our students are striving for. We’re also grateful to hear that you felt supported every step of the way—our team is committed to being there for each student as they navigate their wellness journey.
If you ever need anything further or have questions down the road, our support team is here for you at [email protected]
or 878-295-8339 ext. 1004.
With respect,
The Health Institute Team
DE
Debra
Truly a seriously disappointing and…
Truly a seriously disappointing and expensive lesson to me in staying away from these types of places that press you to spend $8000 and deliver to you a few supplements and then assign you to some provider as your health coach who will not listen to you, or respond to you outside of a seeming narrative. The hard sell was mixed with threats that if you are not ready to take out 2 credit cards to pay for the entire program up front immediately then you are not serious about recovering your health. So terribly below ethics and morale. Very sad! Very disappointing ... all I have to show for it is debt and regret -- I was doing better on my own, and have done better since relinquishing their program... Josh Axe has a youtube channel -- you can learn more there from some of his guests -- DON'T SPEND THE MONEY!
Response from The Health Institute With Dr. Josh AxeDec 8, 2025
Hi Debra,
We understand how frustrating it can feel to invest in a program and not have the experience align with your expectations. We sincerely appreciate you sharing your perspective, as it helps us continue refining how we communicate and support our students.
To clarify, The Health Institute is focused on providing evidence-informed education and wellness resources aimed at helping students achieve their long-term health goals. We do not engage in high-pressure sales tactics, and our programs are designed to be accessible without requiring large upfront payments. We offer several financial options to support students in their journey, and we are always committed to making sure that students feel informed and comfortable with the process before proceeding.
Our health coaches and practitioners are here to guide students through our program with care, answering questions, and helping to explore the best path forward based on each student’s unique needs. If you ever feel your concerns are not being heard, we encourage reaching out directly to our team, who are always available to assist and ensure your experience is aligned with your expectations.
The Health Institute was founded by Dr. Josh Axe and is supported by a team of highly trained health practitioners and educators dedicated to evidence-informed, cellular-health–based coaching. If you would like to discuss your experience in more detail or have any outstanding questions, please reach out to our support team at [email protected] or 878-295-8339 ext. 1004.
With respect,
The Health Institute Team
GB
Genny B.
Be aware they fear monger
They fear monger you and try to get you to spend $8500 for their program. On my cellular lab review zoom call the girl got extremely pushy, told me I was going to follow in my mothers footsteps and die like she did (she did not have all my mothers health history as to what led up to her passing), said I wasn’t taking my health serious enough and I didn't know all the issues I have. She was looking at my labwork and then put my results up onto the zoom call screen to show me how bad my numbers were. My lab levels from their labs were much higher then the actual medical labwork I literally had done at same time as theirs from my doctor. Then her saying my “western” medicine doctor doesn’t know anything. Said I need to do this because my health is more important than money and then said instead off the $8500 I could pay only $250 a month and its a 4 month program. She didnt want to tell me its $250 a month for the next 48 months. Please be aware they are pushy and say things just to scare you into buying their program and dont give you all money info unless you ask more questions.
Response from The Health Institute With Dr. Josh AxeDec 2, 2025
Hi Genny,
We understand how upsetting it can feel when a consultation does not reflect the tone or clarity you were expecting—especially when you’re looking for trustworthy support regarding your health. Your experience and the concerns you shared are important to us.
To offer clarity, the Cellular Health Review is an educational conversation designed to help students understand their lab markers, explore broader wellness patterns, and determine whether our longer program aligns with their goals. It is not meant to diagnose medical conditions, compare laboratory systems, or make predictions about someone’s future health.
Regarding program options, our advisors aim to clearly explain the structure, benefits, and financial pathways available. Students are never required to enroll, and there is no obligation to continue beyond the initial consultation. We appreciate you bringing forward how the interaction felt from your perspective, as this helps us reinforce the standards of professionalism and compassion we expect from our team.
The Health Institute is a wellness education organization founded by Dr. Josh Axe, supported by a team of highly trained health practitioners and educators dedicated to evidence-informed, cellular-health–based coaching.
If you would like our senior care team to review the call with you, clarify any questions about your results, or ensure your experience is fully understood, we’re here at [email protected] or 878-295-8339 ext. 1004.
With respect,
The Health Institute Team
SC
Sheryl C.
Great Program
Really great program, I love it because the approach is wholistic, it targets all important aspects of mind and body in order to achieve my goal of really being healthy inside and out. All the goals I wanted to achieve in this programs were met. My pains were gone, I am more active, brain fog gone, less bloated, sugar cravings gone, lost total of 10lbs fat and gain a lot of muscles. I have come to honor my body by taking care of it with grace, and making sure my stress level is balanced with restoration. My coach Alice Fabian is wonderful, she is very knowledgeable of what she does, guided me through out the program, answered my questions promptly, also fun to talk to. she introduced me to breathwork (i didnt know there was such a thing) and so i practice consistent breathwork on a daily basis. I love the masterclasses, Qand A's and the facebook community, I have learned so much from just about everyone, and even though at times i dont have time to join the classes i get to see the recordings which i love because i can just do it anytime. Recipes are also simple and manageable which I used not all the time but I learned to make my own according to my protocol. I have learned so much in this program. Overall I would rate this program 5 stars.. I would like to thank Dr Axe and his team for such a wonderful program. You are God send, and I pray that He will continue to bless the works of your hands.
Response from The Health Institute With Dr. Josh AxeNov 26, 2025
HI Sheryl!
Thank you for sharing such a heartfelt and uplifting reflection on your journey. It’s inspiring to hear how the program supported you in building strength, clarity, and confidence from the inside out. Your commitment to caring for your body with intention and grace shines through every part of your experience.
We’re grateful to know your work with Alice was so meaningful. Her dedication to guiding students through breath-work, lifestyle practices, and daily support reflects the heart of our mission. It’s also wonderful to hear how the masterclasses, Q&A sessions, and community helped reinforce your progress, even on the days when you needed the flexibility of replays.
If you ever need support as you continue applying what you’ve learned, our support team is always here at [email protected]
or 878-295-8339 ext. 1004.
With respect,
The Health Institute Team
BF
Barbara F.
I’ve had many problems
I’ve had many problems, but the last one took the prize! My husband had an appointment at 9:30 this morning, It is now 11:35. They sent the Zoom meeting. He waited for two hours and no one ever got on. We have tried calling we have tried texting. No one ever gets back to us.
Response from The Health Institute With Dr. Josh AxeDec 2, 2025
Hi Barbara,
We understand how upsetting it can feel to prepare for a scheduled appointment, wait for a significant amount of time, and not have the call connect as expected. When you're trying to get clarity for your family’s health, an experience like that can naturally create frustration — and your perspective is important to us.
After reviewing your account, it appears that a series of registration complications with the test kits created confusion behind the scenes and led to your appointment being assigned incorrectly. Once this came to light, our care team worked quickly to review your results, ensure you and your husband had access to the information you needed, and process full refunds for both kits.
The Health Institute partners with students across different time zones and technical platforms, and while we work to prevent disruptions, there are rare moments when a call may not link correctly.
When this happens, our goal is always to step in, offer clarity, and make sure the situation is resolved with fairness and care.
If you would like to review anything further or confirm the completed refunds, our customer experience team is here for you at [email protected] or 878-295-8339 ext. 1004.
With respect,
The Health Institute Team
CS
customer Sharka A.
The program was very informative and…
The program was very informative and guided me through the lengthy process every step of the way. The approach of the team is positive, encouraging , and very professional.
Response from The Health Institute With Dr. Josh AxeNov 25, 2025
Hi Sharka!
Thank you for sharing your experience. It’s wonderful to hear that the program felt clear and supportive as you moved through each step. Your dedication to the process truly matters, and we’re grateful the guidance and structure were helpful along the way.
If you ever need additional support or have questions as you continue building healthy habits, our care team is here at [email protected] or 878-295-8339 ext. 1004.
With respect,
The Health Institute Team
