The couch was great.
But I felt that the program was not explained good enough.
And it did not do what I was expecting!
I have now gone to Dr. Pompa’s program which is more what I thought I was getting!
Response from The Health Institute With Dr. Josh AxeJun 13, 2025
Hi Madonna, we sincerely appreciate you for taking the time to share your experience and where the program fell short in meeting your expectations. However, we’re thrilled to hear that you had a positive connection with your coach! Clear communication is important, and we’ll be taking your feedback to heart as we work to improve how we present the program and support new members through their journey.
We’re glad you’ve found a path that feels more aligned with your goals, and we sincerely wish you continued success and health in Dr. Pompa’s program and beyond.
Warmly,
The Health Institute Team
LA
Laura
Great program
Great program, always there to help. Encouraging to keep going. Listening to individual needs. Encouraging me to keep going as results may come slower…. But they did come!
Response from The Health Institute With Dr. Josh AxeJun 13, 2025
Hi Laura! Thank you for sharing your experience with us! We're thrilled to hear that the program has been both supportive and encouraging for you!
Warmly,
The Health Institute Team
LH
Lisa H.
Slowly but surely jumping ALL IN!
When I am able to engage with each month's topic - there are SO MANY amazing resources. All the teachings have great instructors on Zoom. Hope to be able to engage more fully in the program as I know it would be transformational in my wellness journey. More than a weight loss or health restoration program - the approach from multiple consideration - nutrition, movement, mindset, community, etc is what I have been seeking for a long time.
Response from The Health Institute With Dr. Josh AxeJun 13, 2025
Hi Lisa! Thank you so much for your kind and thoughtful feedback. We’re so happy to hear that you’re finding value in the resources and teachings and that the holistic approach resonates with what you’ve been seeking.
We’re cheering you on in your journey and look forward to continuing to support you as you lean in at your own pace. You’ve got this!
Warmly,
The Health Institute Team
RO
Rosana
Great program!
My gut is healing and along the way I lost some weight.
My practitioner, Sherrie McHenry, was extremely helpful. The recipes were great and the access to live sessions with Dr. Axe, other practitioners and the ability to listen to the replays were very helpful. Doing the worksheets helped to keep me on track and also communicating on the groups FB page were motivating.
It made me feel hopeful and not hopeless.
I am staying.connected through the Concierge Service.
Response from The Health Institute With Dr. Josh AxeJun 12, 2025
Rosana, thank you for your kind words and for sharing your journey with us! We're thrilled to hear that your gut is healing and that you've experienced progress along the way — both physically and emotionally.
Sherrie will be so grateful to know how much her support meant to you. Community and accountability are such powerful parts of the healing process. We're so excited to continue supporting you through the Concierge Service and beyond!
With gratitude,
The Health Institute Team
KL
Kari L.
Too many changes from when I started…
Too many changes from when I started the program and not worth the money I spent and am still paying. The best coaches left and alot of calls. Very disappointing!
Response from The Health Institute With Dr. Josh AxeJun 12, 2025
Hi Kari, thank you for your feedback — we’re truly sorry to hear that your experience hasn’t met your expectations.
We understand how frustrating it can be when there are changes during a program, especially when you’ve made a significant investment in your health. While we’re always striving to improve and evolve, we recognize that consistency and continuity are key, and we apologize if transitions in coaching or call structure caused any disruption for you.
We’d love the opportunity to make things right. If you haven’t already, please reach out to our support team at [email protected] or give us a call at 878-295-8339 ext. 1004 so we can personally review your concerns and explore options to better support you.
Your health and satisfaction mean a great deal to us, and we’re grateful you shared your honest experience; it helps us grow and serve our community better.
DA
Donna A.
Not Worth it for Me
Dr Josh Axe bases his recommendations on TCM (Traditional Chinese Medicine), and considers it "Evidence Based". It also focuses highly on Mindset. (There, I just saved you $$$$!) He has a very kind and knowledgeable staff, however, this costs over $7100 and much of the program they had me on (auto-immune and blood sugar balancing) did not make sense. The instructions were confusing, such as foods to avoid 'Smoothies', but there were recipes for smoothies on my personalized plan! I was encouraged to eat oatmeal and rice, yet both of those raise blood sugar! I went to my Dr for labs... my cholesterol and my A1C (blood sugar) are now high! The "evidence" shows I shouldn't have wasted my time and $$$$! Most of the information shared I already knew. There were only a few recipes I enjoyed, some were pretty strange. Also, the salesman at the beginning stated the program would help open up my clogged cells to work properly, and that I should be able to get off of all my supplements. Now I'm taking more. Very disappointed with this plan, but will keep a happy mindset, eat healthy, and exercise. I hope you do the same.
Response from The Health Institute With Dr. Josh AxeJun 8, 2025
Hi Donna, thank you for taking the time to share your feedback. We genuinely appreciate you being open about your experience, and we're truly sorry to hear that you felt disappointed with specifics noted of the program.
Our intention is always to deliver high-quality, evidence-informed care grounded in both functional medicine and traditional approaches like TCM. Our team is continuously working to improve communication and customization, especially when it comes to complex issues like autoimmunity and blood sugar balance. We’re also sorry to hear that your recent lab results didn’t meet your expectations.
If we can further assist you in away way please feel free to contact our support team [email protected] or call us at 878-295-8339 ext. 1004
Wishing you continued success in your health journey — and we admire your commitment to keeping a positive mindset, eating well, and staying active.
Warm regards,
The Health Institute Team
CC
Celeste C.
incredible source of health information
The Health Institute provided me with a huge amount of cutting-edge information that I will be absorbing and utilizing for many years. Besides the information, they provided me with ongoing emotional support in making numerous changes which have given me back so much energy and positive direction. with their support, I was able to quit cigarettes and return to a diet of mainly protein and vegetables which has helped me to feel energetic, and which reduced many chronic digestive and musculoskeletal issues that were interfering with my daily life. With the knowledge and support they gave, I was able to make changes which I had been unable to make alone. I have lost about 15 lbs., lowered my A1C, and stabilized my blood pressure. I went off a sleep medication that I depended upon for years.
I am eternally grateful to Dr. Axe, and the staff of supportive and enthusiastic women who never tired of keeping me focused on the steps I was taking in the right direction and making sure that I was not judgmental with myself for any slips but taught me how to focus on making the next healthy decision.
I truly sensed the sincere desire to be of service that all the staff exuded, and that reminded me of my own life path. From the bottom of my heart, I offer a sincere "Thank You" to all the staff at the Health Insitute!
Response from The Health Institute With Dr. Josh AxeMay 28, 2025
Wow, Celeste this testimony is so powerful and is exactly why we do what we do! Thank you for sharing this with us and everyone here! The progress you made wouldn't be possible if it wasn't for the work you put in; so huge kudos to you- we are so proud of you. Team work truly makes dreams work!
DA
Dana
Excellent information
Excellent information. I understand better how to live without a gallbladder and ways to support a fatty liver. For the cost was huge so weekly one on one guidance from practitioners should be done. The platform needs to be simplified so all aspects are in one website. Thinkific has never worked for me. Easy links should be provided. I’m not even sure how to continue the concierge program.
My cholesterol dropped 60 points.. yes 60! Triglycerides dropped 20. I’m now trying, but rather unsuccessfully, to figure out my insulin so I can lose weight.
Response from The Health Institute With Dr. Josh AxeMay 25, 2025
Hey Dana! What incredible wins you had! Aside from your lowered cholesterol, the knowledge you gained is just as powerful! We are extremely thankful you took the time to leave such an informative review. It helps our team to troubleshoot and make systems and processes run more smooth. We are committed to changing the lives of our clients or at the very least, to become a positive stepping stone in that journey; therefore, striving for excellence in every way possible. I would love to get you connected with a member in our concierge program to review those additional benefits to further support you on your health journey!
Give us a call at 878-295-8339 ext. 1004
I look forward to hearing from you!
The Health Institute Team
