The HartfordReviews of thehartford.com

I've been trying to get the Hartford to cover the damages that they're insured was responsible for under the claim number Pa0019516394. It's been over 6 weeks since I found the claim and they still haven't been able to reach their insured. This has so disappointing and destructive to my life.

Please train your representatives to be thorough. I have had the absolute worse experience dealing with this company. I have contacted you numerous times and it's always the same outcome. Clueless reps providing inaccurate information and mailing said information out. This is ridiculous.

I was with The Hartford for at least nine years for both home and auto insurance. My homeowners insurance premium went up by $300 recently which I could not afford so I switched to another insurance company taking my home and auto insurance needs with me. During this process, I received a bill from The Hartford for$85 for auto insurance from January to June. My premium was $61 month on autopsy and The Hartford is telling me it’s a “fee” they charge to process the cancellation from what I understand. I’ve had auto insurance for nearly 36 years with various carriers and I have NEVER come across an insurance company that charged me anything like this. I had insurance prior to canceling the auto and homeowners insurance with The Hartford and sent The Hartford my Dec pages proving this along with a letter TWICE now and today I received yet another bill in the mail with no response to my letters.I would NOT recommend The Hartford for any of your insurance needs as their customer service is virtually nonexistent. I don’t think a written response to my letters is too much to ask. They are no friend to the elderly and I feel AARP should not endorse them.

Don't waste your time/money with this insurance company. They have billed us for additional money twice since the policies started in July. Very poor customer service.

I have had the Hartford homeowners insurance for over 20 years. I’m tired of being ripped off and should have dropped them a long time ago. We pay almost $2000 a year for protection. We have been through hurricanes and a hale storm. I live in Virginia. The Hartford refuses to pay for any damages to the roof or the interior due to storm damage. So what do I need them for? They were endorsed by AARP so I thought they would be trustworthy. They are not. Any company can collect your money. But they don’t care about any damage done to your property. They are a complete rip-off. My advice. Keep looking. The Hartford will not help you.the date of experience was set by the computer. This is an ongoing experience over the many years I paid for coverage. It was not just one incident. Three claims filed over 20 years. Three claims denied. I feel like I’m just giving my money away.

This is a VERY CRAPPY insurance company. My mother was a Hartford customer for +25 years. She is now 88 years old and has had one other claim on her house in the +25 years. She had damage to her roof caused by hail & wind. Her contractor confirmed this and still they would not pay a dime and ended up cancelling her insurance because of a small previous repair to the roof. They are an awful company! NEVER BUY INSURANCE FROM HARTFORD! Please let all people know how terrible this company is!

We were in contact with an agent named Felicia if you get her for an agent request another one. WE filed a claim for a $7000 plumbing bill and after 3 months of wasted time and 45 emails the decision was made to not cover the bill. Why do we have The Hartford? Would I recommend them not on your life. I will be looking for another company that takes care of seniors and does not just take their money.

I went out for a colon cancer surgery and had part intestines removed and the first return to work date was July 5th but due to the type of surgery the doctors had got together a determined i needed more time for my inside to heal due to my job duties.... so they stop my payments on the 4th. my doctor has been filling out all paperwork and returning it but the hartford keep on delaying things as if they figure i should have been back at work and looking for a reason to deny the doctors request for more time off. it is now Aug 2 and all someone can say is they need more paper from doctors and still no pay