The HartfordReviews of thehartford.com

STAY AWAY from THe Hartford Insurance! I couldn't agree more with the ratings of 1 star. I was blindsided by charges for an audit I was never informed about, which then accumulated late fees—again without any notification. This lack of communication feels like a deliberate tactic to profit from these fees. No phone calls, no emails, nothing to warn me about these accruing charges. This is unacceptable and seems like a clear attempt to exploit customers.

I purchased and paid for both STD and LTD disability, and held the policy for over a year before attempting to use it. When I became injured and was unable to work, they seemed concerned about my well being throughout my use and need for the short term disability insurance, however, as soon as it rolled into Long Term Disability, things became drastically different. They started acting like my paperwork was insufficient to explain the nature of my disability. It was the same paperwork, from the same providers who were creating restrictions that stopped me from returning to my current job. They tried to imply I could do other work, but this is employer contingent insurance so why would apply to another employer? They stated that they would offer assistance to me in applying for Social security disability, which they did not. They offered no assistance, and paid no long term disability outside of a payment in January of 2023. I ended up being let go from my employer around September 2023, never once returning to work. I still have yet to return to work, any kind of work actually. I thought that receiving the long term disability insurance coverage would provide the security I needed to explore medical care, specifically chiropractic care, as well pay medical insurance premiums as I wasn't earning income through my employer. But they stopped the moment it became a long term disability case. They treated me like getting injured was my fault, they acted like they needed new and different paperwork. The person with whom I made personal correspondence became very curt and no longer cared about what I had to say. If you do business with this company, they will likely give you a false sense of security and you'll most likely have to get a lawyer to review your case. They might still continue to deny you despite getting a lawyer. You may even have to take them to the supreme court, to get the insurance money you paid for. That's really what it is, you pay them for insurance and they hassle you for using it. You're probably better off skipping out on them, they are an employer only insurance model so if you get injured and lose your job, you're no longer covered. They could've been of such great help, but instead all they did was ensure that I wouldn't be able to keep my medical insurance and that I wouldn't be able to go back to work.

The worst company I have ever felt with!! They try their best to beat you out of money !! They talk a good game on the phone !! Which I also recorded!! I work for big company and my company will not re-new their short term disability coverage from them also THEY TAKE CLASSES NOT TO PAY YOU OR TO MAKE YOUR EXPIERENCE SO BAD YOU GIVE UP !! GOVERMENT NEEDS TO INVESTGATE THEM !!!

Started off paying 183 full coverage for my car and husband's truck. Following year 195. Last year coverage went up to 259. Called to inquire and was told it went up just in case we have an accident. This year it went up by 110 and was told we have to bare the cost of all drivers. SHAME ON THE HARTFORD. We got this insurance through AARP because it was suppose to be good and reasonable. We are senior citizens.

My experience with The Hartford Insurance has been a nightmare. Despite being approved and paid out faster by state disability, I spent three years grappling with their inefficient processes. The remote staff's failure to return calls has left me frustrated, stressed, and anxious. The level of incompetence and disregard for customers is unbelievable. The Hartford's unethical behavior has pushed me to consider legal action due to the undue hardship caused. I caution others to be wary when dealing with this company.

I will never use The Hartford. I tried to get a quote for E&O insurance online, but the website wouldn't allow it. Then, I called to speak to an agent. A fairly inept person asked me a number of questions and then said she would connect me with an agent to complete the process for a quote. She came back, said no one was available, and then hung up on me.

They do their best to get out of paying for coverage. Wasn’t told consistent information throughout the claim either. They need to review their pregnancy/LTE coverage and preexisting parameters.

I would give no stars if I could. I was approved for SSDI due to my medical condition as they confirmed with my medical condition I couldn't work a full time position due to my symptoms. The Hartford tries to get out of paying their part. They harass my doctor all the time. Just recently had an appt with my doctor and he showed me the questionare they sent. They try to word it to trip him up to say I can work. What a deceitful company!!!!!