The HartfordReviews of thehartford.com

BEWARE OF THE HARTFORD IF YOURE GOING TO PROVIDE INSURANCE FRAUD. MY PERSONAL INFORMATION WAS GIVEN TO THE PERSON I REPORTED. I HAVE PLACED MY LIFE AND MY FAMILY IN DANGER. WHEN I CALLED THE INVESTIGATOR HE DENIED ALL CLAIMS. DO NOT PROVIDE ANY INFORMATION TO THEM IN REFERENCE TO INSURANCE FRAUD. THEY WILL NOT PROTECT YOU

Very poor experience with the Hartford I pay money for coverage and they would not even approve a simple STD . Tammy Kaufman no help at all. The Hartford does whatever it can not to pay it's customers. They will ask for documents and then create reasons that lack substance for denying your claim. So much time invested in giving them required paperwork. All for nothing. .

It’s been 3 weeks since my 70+ year old mother filed a claim and they have not done anything. My mother‘s agent went on vacation and didn’t even notify her and then the other woman whose number she got from that agents Voicemail went on vacation (after she was really rude to my mom for complaining because she didn’t know what else to do) and didn’t notify her. We finally spoke to a manager who was hardly apologetic for the amount of time or the agents horrible behavior), who said we would get a call from an adjuster on Friday and it’s Tuesday and we have not heard from anybody and he is not returning our calls. three weeks for a serious issue with her home and nothing. It’s unreal and we have never dealt with a such a terrible, negligent insurance company.

The Hartford is a sneaky snake company. They are in business to take your money and hold on to it. You will pay more with them than any other Insurance company AARP or not. When you make a claim for anything they immediately start looking for ways to get out of paying for what you paid them to cover. They already know all the loop holes and back doors to screw you over. Avoid this cheap cut throat company!

Shame on You CEO of AARP trusting Hartford backward insuranve Co.

And there after the Hartford insurance who do not follow policy by law, why always training finding shortcuts to getting out paying premium correctly. But as an investigator, I have learned that they have falsified some of the claims using loopholes as a shortcut which is not permitted by law standards, especially when it comes to insurance using them companies to agree with not covering. So is that being said it looks as if they always trying to find a way of getting the clients to sell vehicles by not fully covered or right amount is a total loss which is not the case most of the time repairing while looking for the easy way out to cheat the consumer patrons or customers.  so is that being said it looks as if they always trying to find a way of getting the clients to sell vehicles by not fully covered but will try the best to cheat clients in an in reasonable amount why not fulfilling the actual coverage. It is my finding as well as police the companies like this who gets away with highway robbery or corporate in Rome for doing there best to cheat policyholders I was looking for the cheaper way out which we call a law binding, breaking standard laws, not permitted in any clients in an in reasonable amount why not fulfilling the actual coverage, it is my finding, as well as police the companies like this who gets away with highway robbery or corporate privacy to make most of the clients seems like they did something wrong that would be Business franchising.

My wife and I both use the TruLane app in our cars. We began doing business with The Hartford on 11-1-23 and do have good rates on our home and vehicles. Since we installed the TruLane app on our smartphones, we both are usually anywhere from a 97 to 100 score. My wife and I were both at a score of 100 on 6-25-24 and on 6-26-24 both of our scores went down. Hers went to a 96 and mine went all the way down to 93. Usually, if we get 4 stars on one of the five things the app watches for, we might drop to 99. After a day or two of all 5 stars, we get back up to 100. To drop 7 points in one day is impossible. Even dropping 4 points would take some really bad driving. My wife checked her driving from 6-17-24 to 6-25-24 and she had all 5 star ratings and was at 100 on 6-25-24. The next day is when we both were reamed. How do you go from a 100, like my wife did with over a week of nothing but 5 stars, to a 96? I called The Hartford and they are saying something about going to a 91 day running average instead of 14 days like they were using. It does not matter in our case, we had at the minimum a score of 97. Going to a running 91 day average, would also improve the chances of a higher overall rating. I was told that there have been other complaints. I take driving seriously and do not appreciate when The Hartford told me that a 93 is still great. It is not the 99 or 100 that we usually have. So I got a response back from The Hartford explaining why my score went from a 100 to 93 in one day. Keep in mind that my wife and I have never dropped below a 97 on our scores since we agreed to the Trulane App. There response said that they have changed the functionality aspect of their TruLane App. IMO this is just a way that they are reducing people's scores so they can lower the percentage of discount they give. 100% is a lot better than a 93%. They are crooks, just like all the other insurance companies.

If I could give them 0 I would. Our Newfoundland Sam went to the groomer who is insured by The Hartford on May 20, 2024. He went in a happy energetic dog and we got a text at 4 pm saying he was happy and ready to be picked up. Our boys went to get him and he was limp on the floor surrounded by employees and box fans. His hair had not even been done and he had been there for over 7 hrs. Our adult boys had to carry/drag him to the car. He was breathing so heavily we rushed him to the animal ER. They took his body temperature and it was 108.5 and his heart rate was over 200. He was bleeding internally and his organs were shutting down. He was suffering from heat stroke and we had to watch him die. His eyes and gums were bloodshot. An employee saw my Google review and photos and found us through social media. Sam was left in a drying kennel all day! He literally cooked to death. Idlewire deleted every record of him being there. The Hartford spoke to this employee and was accepting negligence yesterday which was June 24, 2024. It’s been over a month now. When The Hartford called Idlewire to tell them they had a witness and were claiming negligence, The Hartford gave Idlewire this employees name even though they were asked to keep her confidential in an email send June 20, 2024 at 8:05 PM. Porschea Holmes with The Hartford claimed she never saw it and her case load was over 60 claims, even though she saw every other email. This employee reached out today and said Idlewire was trying to discredit her and question her mental health. Her boss and manager have been after her ever since the phone call. Now all of the sudden a “magic witness” has come forward to contradict her story. This came after Idlewire was informed someone came forward and the Hartford gave her name. Our sweet dog died a very cruel and painful death and Idlewire is the one that initiated the negligence claim. They’ve had over a month to have a so called witness come forward. They only did so after The Hartford told them they were negligent and gave them this young girls name. This has been the most awful and traumatic experience. Idlewire murdered our dog and tried to erase any proof he was there and The Hartford is now helping them. This cannot happen to anyone else. The Hartford is helping this groomer get away with killing a pet and have also ruined a young girls life in the process. This cannot happen! We’ve kept all correspondence (email, recorded phone calls, texts etc) should we need to move forward with our lawsuit. I’m disgusted by The Hartford! No humanity or decency. Just their bottom line.