The HartfordReviews of thehartford.com

I used to be a Hartford Insurance customer. Before enrolling I compared their rates with several other companies. The first year went fine. The second year my premiums were raised 18%. The third year my premiums were raised 30%. I had no accidents, tickets or claims. I asked several times why my premiums increased and was ignored. Finally, I was told the increase was due to my credit rating. I have excellent credit. I cancelled the policy and switched to another company. That was over 20 years ago and still Hartford continued to mail me solicitations. I requested that stop numerous times. Finally, they stopped mailing me. Now, they mail my wife instead.

I got a qoute from them and they wer 1500 dollars more expensive than any other insurange company out there. It appears aarp is taking advantage of the older folks. They are taking money in and not giving any real deals to older folks. Do your research people.

Shame on AARP for recommending The Hartford as their insurance company for the senior citizens. There is nothing in their rates to help Senior citizens with a low cost insurance. After signing up with them, what I thought was a good rate. There was no collision or comprehensive in the policy. When I called a representative with an attitude of that I was bothering her, gave me a new rate with collision and it was $120 a month more than the insurance company I left to get better rates. They are higher than all the insurance companies listed on a brokers web page. Don’t use them unless you have money to burn.

Terrible insurance company. The took 6 months worth of payments from my account even though I was set up for monthly. Trying to get my money back is like pulling teeth. Avoid this company at all costs. They are the worst.

I was in an auto accident and was not at fault. The claims adjuster was extremely slow. He didn't get my car to a shop for over 3 weeks. That ate up most of my car rental. The adjuster also missed 70% of the damage to the car. He was slow at approving damage repair with the shop. I was without a car for over 10 weeks because of this adjuster. The claims department didn't send all of the claims to the at Fault insurance company. I am out $1200 in car rental fees that is the at fault company's responsibility.Horrible customer service with claims agent and their supervisor. I submitted complaints to AARP (I got the insurance through that program) and the Colorado Insurance Board. I have changed insurance companies.

Premium goes up every 8 months inspite of truelane notice that I am due a 37% discount. Since I have paid for 6 months, I will keep it but will not renew.

Wow! stay away from this unprofessional company. I was on the phone with an agent, and he started looking at our website and just begins to say we play games, and your company is untruthful. Mind you this is an agent who we have never spoken to before, it was a first call app and he had the nerve to just talk smack to a potential client!? If there was a 0 star option i would select it.

There was zero question of fault. I had there insured in voice recording saying she did a U turn right in front of me. It took 2 1/2 months to get my car repaired. Hartford tried to give me a $674. check for a &2,700.00 repair. Their adjuster will NOT call you or respond. Her boss (likely bed buddy) will not respond. This company is a joke! If they are your insurance company run! If you have an accident with one of their insured’s leave the scene in an ambulance and get an attorney out of the gate. It’s the only way to get help from these people. I even tried to be nice enough to tell them that in approximately 21 days from the date of the accident I would be taking a 10 day vacation and if they could make settlement before then I would be glad to leave my car for repairs at my shop then and save them the rental car fee. But no, they demanded that I use the shop they chose which ended up being $250 more than my shop and they spent money on a rental car for 10 days! lol. I have repeatedly questioned them as to where I send medical and other bills related to the claim and I can’t even get that answer. As I said, save yourself time and frustration and hire an attorney or go directly to your insurance company and let them fight with Hartford because Hartford is worthless.