The HartfordReviews of thehartford.com

They were fine until we had an accident . They would not pay what they should have for a car with full coverage. Then they doubled the rate. They are great until you need to use it.

This company handles my FMLA requests for my employer. They make it impossible to get your requests approved, forcing you to jump through too many hoops to get documents filled out and waiting way too long to know if your leave has been approved. The people do not care about you.

I had a hit and run 6months go while i was in a restaurant the car was in park gear. The passenger front fender was damaged.We reported the claim.we live about an hour away.we drove the car home.all the dash lights blinking.we had no brake lights.the next day the shifter wouldn’t come park.i had the car towed to a garage.the mechanic said because the car was hit while in park it jammed in park he said we could push a screw drive in hole next to shifter we could use it temporary until repaired.

This company is a joke. They tried to deny me for a car accident while at work in my fleet car. A cobb county district attorney hit which ended up with me having 3 fractured vertebrae, small concussions, headaches, numbness in hands and feet, and a bruised knee at time of accident. Went to ER after accident and some lady calls me trying to tell me this case is denied. I laughed and told her my problems and she offered me $1000 dollars and then hung up on me after I laughed at her. I can keep going and going and going.

My horse got sick at the beginning of this year and went to a veterinary hospital to get treatment (antibiotics and fluids). Due to her being in the hospital we summitted a claim through insurance to cover her hospital stay. THEY WILL NOT PAY FOR ANYTHING. They claimed that she had a pre-existing condition that made her sick (she's anemic) even though it had nothing to do with why she was there. They checked her blood levels just to get a baseline, but nothing was done about it. After seeing our claim got denied we went to the doctor that treated her to get some clarification and she offered to write to the company to hopefully get some of the very expensive vet bill covered. The doctors also agreed that the company was just looking for a reason to not pay and that they did not treat anything that had to do with her anemia. After the doctors sent the email explaining, our claim got denied again. Now it was for something completely different and had nothing to do with anything they treated her for. They will look for anything in order not to pay. We had been with this company for years and had not taken a cent of their money AKA OUR MONEY that we pay each year and then when we actually need financial help with the vet bills, they are coming up with reasons that have nothing to do with the treatment. If you have two braincells to rub together you would know that the treatments have nothing to do with what they are claiming was wrong with her. They will not be getting another cent from us, and I wish we didn't waste 100s of dollars each year for absolutely nothing. (Also) It's not even like we wanted 20,000 dollars from them. It was 5000 coverage in major medical expenses.

I was referred by a close friend, and got a VERY different experience. I was laughed at by the intake person, and then I was given extremely bizarre questions from underwriting. I was ultimately denied for reasons that made no sense based on the federal regulations for my industry - despite my referred friend having the same exact insurance and would not have passed the same bizarre questions. An absolute joke of an insurance company.

I was lied to. The quote I was given for my home and auto was not honored. The auto policy price increased twice in the month before the policy went into effect. When I canceled the policies Hartford claimed they had refunded my money but after a week the bank still had not received the funds. Hartford then claimed there may be and issue with the refund. If I wasn't checking the refund would have never happened Avoid at all costs. AARP should be ashamed for promoting this horrible company

HORRIBLE customer service throughout my policy term and today 2/16/26