The HartfordReviews of thehartford.com

Found much cheaper rate for being retired and husband VA. Cancelled with representative telling me a check will be sent prorated from our payment. Sent over new declaration with letter in email and now I got a letter from collections telling me I owe money. WTH!!!! I had to make two calls prior telling them I sent it and resent papers so no money is due but still coming after money that should have been refunded to us. Very good records we have and was told if no accidents in beginning we get an additional discount then when asked they tell us not in our state. They are not that cheap at all saving $400.00 yearly now with new company and much better package we have. This company just because they cater to 50+, don’t let them fool you it’s all lies. And now in collections and they have to review papers again then send to Hartford to be reviewed. They need to be sued!!!

We recently requested an auto insurance quote through AARP – The Hartford, expecting fair and competitive pricing given our strong driving history and financial background. Unfortunately, the experience was extremely disappointing.Our household consists of two drivers, ages 50 and 49, each with over 30 years of driving experience, clean records, excellent credit (700+), and homeownership. We sought coverage for two standard vehicles and provided full, accurate information. Despite every indicator of being preferred, low-risk customers, The Hartford quoted us over $5,000 every 6 months — nearly six times higher than our current premium of approximately $850 for identical coverage through Progressive. �We expected far better value considering the aggressive advertising we receive from AARP/The Hartford. We get monthly flyers promising "$597 average member savings" and exclusive discounts for bundling — yet our quote was outrageously inflated despite qualifying for every advertised benefit.Based on our experience, The Hartford’s rates through the AARP program appear significantly inflated and not aligned with competitive market standards. We strongly encourage other consumers to compare multiple quotes and not assume that an AARP-endorsed provider will automatically offer the best value.

Honestly ! Theeee worst! Having been injured to no fault of mine their process of receiving funds is grueling and awful! Disgusting! It’s 2026 nothing should be this difficult! Between them and railroad retirements it’s like we are in the 19th century

I had the Hartford for many years. The last year that i had them, my rates sky rocketed so I switched my auto insurance to a different company. I was paid in full through July 17th and my new insurance company took over on exactly July 17th. The Hartford sent me letters and told me I still owed them 220.00. I spoke with no less than 6 different people. Half of them told me I owed nothing and I was in good standing. The other half told me I owed the 220.00 and threatened me with being sent to collections. The people I spoke with that told me I owed said that it was for insurance provided after I had already switched insurance companies but that i am obligated to pay it. i got so tired of fighting it that i am now paying it off in payments so as to avoid collections and the hit to my credit rating. I know 100% that I owe them nothing, but am still stuck paying it. I would never recommend this insurance company to anyone. I would give them zero stars if that was possible.

Most incompetent insurance company you can imagine. Their payment gateway on their website has been offline for over a month. They won't take calls, all emails go to 'unmonitored' mailboxes. Based on their emails it appears they don't even know who their clients are or if their policy is active. Trying to renew a policy with a simple online payment is not possible. Contacting them is not possible. Resolving anything with them, even using insurance brokers who work with insurance companies is not possible. Steer clear of these scammers. I would hate to be in a position where I have to rely on them to cover any claims. Possibly the most incompetent insurance business on the face of the Earth. They couldn't even figure out how to renew policies for existing customers or how to reply to emails. No wonder they have no Google My Business profile publicly available! Thank you Trustpilot for allowing customers to showcase the truth about this company so as to warn others.

I'm 81 my wife is 79 we own a 2019 buick enclave and a 2020 buick envision. were both retired and we only drive locally. were paying $4,400.00 a year for car insurance. what's wrong with this ???

Denying and delaying all about making money insurance denied payment

It's insane and it matches up to your reviews on this site Hartford gold you called me twice one from your caller ID number then someone tried to call me from a localized Robo dialer that has my ZIP code or area code and the guy's name was Adam it was ridiculous the call was recorded I'm going to be doing whatever I can to get to the CEO or the HR Director of that company wherever the hell they are and I'm going to make sure that I put a formal complaint you guys are scam scam sucking Liars that should be living in another country eating azzzwho