The Goth SocietyReviews of thegothsociety.com

Shipping was very slow and there was no communication during the shipping. In fact when we first checked it gave us incorrect information saying the package was close when it hadn't been shipped yet. We were under the impression that all of the rings were stainless steel, but at least two are copper and one feels too light to be stainless steel.

I found this company through an ad they placed on Pinterest advertising a bundle deal. They put a timer on the bundle page screen claiming the offer ends at 12 PM/AM (for me it was before noon as I was choosing the bundle pieces, but the website claimed the deal ended at midnight, shame on me for not listening to my gut) to add pressure...Well, it's been roughly a month give or take 5 days and they're still offering the same bundle. Conclude what you will from that. I chose the smaller 5 items for $65 option they conveniently don't mention until you're looking into the 7 items for $85 bundle and are on the page for getting the bundle together. I picked out a skeleton necklace, an angel wings necklace, an axe necklace, a crow/raven bracelet, and crow/raven earrings. I ordered on a Wednesday and saw that orders take 3-5 business days to ship, so I figured it'd be sent by Monday. I was initially pleasantly surprised when the order was ready for shipping by that Saturday, but then grew confused: two shipping updates 2 days later and then 5 days after the first update, but no actual information in the email. Just "Your shipping status has been updated". I figured it was probably just the item being pinged as being dropped off or picked up by different mailing centers as it made its way through shipping. I got an email 5 days after the second shipping update: "We found a similar replacement for your order". What does that mean, you ask? Oh, it means that the order I thought was already on its way to me hasn't even been shipped out yet. The crow/raven earrings I picked out are now unavailable (despite still being listed as in stock on the website after I read the email and went to check out of curiosity). A "similar" pair of earrings that has noticeably more (unwanted) detailing was suggested in its place. I admittedly got frustrated and did not respond until I was prompted to respond with a follow-up email 4 days later. I decided to take the rep on their word of "If you'd prefer something else instead, that's absolutely fine too. You're welcome to choose any item of equal value from our website, and we'll gladly update your order at no additional cost." I sent a link to a pair of angel wing earrings since they would match the necklace I picked out. About two hours later, I got a confirmation email saying "We've now updated your order with the replacement item you selected...and everything has been forwarded for processing. We'll also ask our fulfillment team to prepare and ship your order as quickly as possible." What I initially thought would take maybe 2 and a half weeks max to arrive is now just now shipping because of the unavailable item. I figured, "Oh well, things happen. At least I got to pick out an alternative I actually like instead of them just assuming I wanted the replacement they offered since I really didn't like how that replacement looked, right?" I was even able to find the pair of earrings I initially wanted and ordered it by itself through another website. The earrings I initially wanted and ordered through another website several weeks after the bundle STILL managed to arrive before the bundle did, and they arrived on the same day. Once the bundle finally arrived, I was initially impressed by how the store has its own custom bubble mailer and business card before disappointment hit me like a 16 wheeler truck. MULTIPLE items (crow/raven bracelet, axe necklace, angel wings necklace) do not match the images shown on the website. The ONLY item that matched what I initially ordered off of the website (out of FOUR) was the skeleton necklace. The angel wings earrings I'd picked out as a replacement for the crow/raven earrings I'd initially wanted? No sign of them, with the replacement I detested in its place. The email LIED when it said "If we don't receive a reply within the next 3 days, we'll automatically refund the unavailable items to your original payment method and continue processing the remaining items in your order. Any bundle discount applied to your order will remain unchanged. *If you'd still like to choose a replacement instead, simply reply to this email within the next 3 days, and we'll happily update your order before it ships.*" The email I got telling me that my order was in transit came 2 DAYS BEFORE the follow-up email I just quoted. They'd never actually intended on replacing the earrings in time, it was just a courtesy email. So to recap: I waited roughly a month for a jewelry bundle where all but one piece don't match the advertised images on the website and a pair of earrings I didn't want as a replacement for a pair still being listed as "in stock" on their website that I ended up getting for cheaper (before bundle discount) and faster off of another website. Great (sarcasm).