Touchstone Essentials, IncWe believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Personal Care · Sanford, North Carolina
Excellent
Personal Care · Columbus, North Carolina
Excellent
Personal Care · Charlotte, North Carolina
Excellent
Personal Care · Charlotte, North Carolina
Excellent
420 approved reviews, newest moderated first
Tammy O.
Love the product and company. They are for the people and we Need a lot more companies that have values like theirs!
Response from Touchstone Essentials, IncJan 28, 2026
Hi Tammy! We're happy to hear you love our Zeolite Gut Detox Pack! Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
Oddvar H.
On time and very good products
Response from Touchstone Essentials, IncJan 26, 2026
Hi Oddvar! We're happy to hear you think our products are good. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
Tonda H.
Autoship on time. Good products. Excellent packaging. Feel the difference with the use.
Response from Touchstone Essentials, IncJan 26, 2026
Hi there Tonda! We're happy to hear you are feeling a difference while using our products. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
Marilyn A.
I love the products and they work very well. I will order again soon.
Response from Touchstone Essentials, IncJan 23, 2026
Good morning, Marilyn! Thank you for your purchase and feedback. We're so glad to hear that you're happy with the products you ordered and that they're working well for you. Please let us know if you have any questions or concerns moving forward!
customer
It’s good but the spray bottles that I have been getting somehow loses the liquid nearing the end. Or the inside of the cap becomes liquidy also the parasite cleanse seems to be coming half full
Response from Touchstone Essentials, IncJan 21, 2026
Good morning! Thank you for your purchase and feedback. The spray bottle shouldn't be losing any liquid. Please ensure that you're doing 4 sprays, 3 times a day because over-use can result in product that doesn't last a month. Each bottle of Para-Shield contains 21 mL of our liquid herbal cleanse, providing 21 days of servings (based on adult usage). Because the bottle is a standard one-ounce size, the bottle will appear about two thirds full, while providing the correct number of servings. Each bottle is filled via machine, calibrated to the exact correct amount. Please let us know if you have any further questions.
Petri E.
Everything went like supposed to
Response from Touchstone Essentials, IncJan 20, 2026
Good morning, Petri! Thank you for your purchase and feedback. We're glad to hear everything went well! Please let us know if you have any questions or concerns!
Miss K I.
I cat see or find any results yet but we keep using the product so we hope for the best
Response from Touchstone Essentials, IncJan 14, 2026
Hi! Thanks for the recent order and for taking the time to share your thoughts with us! We're sorry to hear that our supplements haven't quite met your expectations. When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference. Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease. If you have any questions, don't hesitate to reach out to our friendly Support Team!
Zeliha
I placed my first order with this company on 28 November 2025 (Order #22198531). Nearly two months later, the order has still not been delivered. I contacted customer service multiple times and was repeatedly referred to PostNL. PostNL has confirmed that they never received the parcel, and I never received any notification indicating that the shipment was handed over to the carrier. As the seller, the company remains fully responsible for delivery. To date, no valid proof of shipment or handover to the carrier has been provided. The legal delivery period under EU consumer law has clearly been exceeded. After allowing ample extra time due to holiday congestion and winter conditions, I formally requested a full refund. This experience has been extremely disappointing, especially for a first-time customer. I hope the company will take responsibility, resolve this matter promptly, and improve its customer service and order handling procedures. ___________________________________________________________ UPDATE: 14/01/2026 Package eventually received, but process caused unnecessary stress Update: After my initial review, the company informed me that a second shipment was sent on 18 December, as the first package never arrived. I was later told that, according to PostNL, the parcel had been delivered to a neighbour. I was never notified by PostNL, there was no update in my PostNL app, and no delivery confirmation was shared with me. I only managed to retrieve my package yesterday, after discovering that it had been at my neighbour’s home for nearly three weeks. Unfortunately, my neighbour also did not inform me during that time. This is the first time I have experienced such poor communication from PostNL, and I will be filing a formal complaint with them regarding this matter. I would like to thank TheGoodInside for resending my order and for eventually taking my complaint seriously. However, I do want to give constructive feedback. As a new customer, ordering for the first time with a lot of enthusiasm and spending nearly €200, I expected more proactive support from the start. Instead, I was initially told to resolve the issue myself, despite clearly explaining that the tracking number was not recognised by PostNL and that PostNL referred me back to the seller. During that period, I genuinely felt left alone. From my perspective, the first package appears to have been lost, and the overall handling of the situation cost me over a month of time and energy. I have worked 15 years in retail, and I firmly believe that first-time customers deserve extra care and clear communication. This situation required far too much chasing and follow-up on my side. While I may end up being satisfied with the products themselves, this experience has made me hesitate about placing a second order. Five-star service is not only about resolving issues eventually, but also about how supported a customer feels throughout the process. I do appreciate that the company ultimately took responsibility and followed up, which is why I am updating my review to three stars.
Response from Touchstone Essentials, IncJan 12, 2026
Hi Zeliha. Thank you for taking the time to share your feedback with us! We're really sorry to hear that there's been some trouble receiving your order. It looks like you reached out to our Support team once your original order marked delivered on Dec. 10 was not received, and we issue a replacement order on Dec. 18, 2025, which shows as delivered on Dec. 23. Are you indicating that you have also not received the replacement order as well? By logging in to your account, and navigating to your Order History, you can then find tracking links for both your original order, and the replacement order that we issued. If you still have more questions, our Support Team would be happy to assist! https://thegoodinside.com/contact