The Gift Card Shop | TheGiftCardShop.comThe Gift Card Shop | TheGiftCardShop.com is listed under Wedding & Party.
The Gift Card Shop | TheGiftCardShop.com (thegiftcardshop.com) has 407 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Charlyn T.
Easy to use and very quick!
Response from The Gift Card Shop | TheGiftCardShop.comMay 8, 2026
We're happy to hear that you found our website easy to use and quick! We hope to be a part of your next gifting adventure. TheGiftCardShop.com
Valued C.
Easy to and lovely
Response from The Gift Card Shop | TheGiftCardShop.comMay 8, 2026
We're happy to hear you found our site easy to use! Thanks for taking the time to write a review. TheGiftCardShop.com
Valued C.
It seems to work every time, I send a lot of gift cards to employees. But other companies have frequent fraud issues that cause the cards to be disabled with balances. The gift card shop has security measures that are required during purchase to help avoid these issues.
Response from The Gift Card Shop | TheGiftCardShop.comMay 8, 2026
We're happy to hear that our gift cards meet your needs for employee recognition. We hope to be a part of your next gifting adventure. TheGiftCardShop.com
Nikki
I was gifted a voucher and every link returns with an error including trying to reach customer care. Super frustrating as there is no way to contact them!!! Feels like such a waste on behalf of the friend that gifted as I can’t even use the voucher now.
Response from The Gift Card Shop | TheGiftCardShop.comMay 5, 2026
Hi Nikki! We're sorry to hear about the issues you've experienced and have sent you an email from [email protected] requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days. To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide the email address you received the eGift Card(s) to. We look forward to your reply. UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist! TheGiftCardShop.com
Marc L.
This site is spotty. Many times my card is declined for no reason. Frankly it’s a crap shoot whether your purchase will go through. I have been a reliable customer for a long time and I get treated poorly. I use them less and less.
Response from The Gift Card Shop | TheGiftCardShop.comMay 6, 2026
Hi Marc! We are sorry to hear about the payment issues you encountered and appreciate your feedback. We are happy to see your eGift Card order was completed. If you experience any issues in the future, please call us at 833-942-7467. TheGiftCardShop.com
Anthony S.
I tried this website because there was zero fees for getting my gift cards. I did do some research on the company and I did see a lot of mixed reviews. But when I bought my gift cards, there were issues viewing the cards and it kept giving me an error message. I called the company but they were no help. They tried resending through email that still gave me the same error message. So I asked for a refund and they were unwilling to help. So now I had a file a claim through my bank to hopefully get my money back. Do not get gift cards from this place at all.
Response from The Gift Card Shop | TheGiftCardShop.comMay 1, 2026
Hi Anthony! We're sorry to hear about the issues you've experienced and have sent you an email from [email protected] requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days. When asked for a reference number, please provide your Order Number. Without this information, we may be limited in how we can help. We look forward to your reply. UPDATE: Thank you for providing your information. We are happy to see your case was resolved. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop). TheGiftCardShop.com
Gary H.
My orders did not go through, then rejected by one bank and then rejected by another credit card. I must have spent over 2 h ours on all of this.
Response from The Gift Card Shop | TheGiftCardShop.comMay 5, 2026
Hi Gary! We are sorry to hear about the payment issues you encountered and appreciate your feedback. Please ensure your bank details are entered correctly to avoid any potential declines. We are happy to see your eGift Card order was completed. If you experience any issues in the future, please call us at 833-942-7467 or reach out to us on social media. TheGiftCardShop.com
Malcolm G.
The customer support is awful- you can’t get a person on the phone and there is no way to even submit a ticket for an order error. Update- They did eventually reach out to me to help. I'm still only giving three stars because the online support/ability to reach customer service is non-existent. I shouldn't have to blast them on trustpilot then wait a week to speak to customer service.
Response from The Gift Card Shop | TheGiftCardShop.comApr 29, 2026
Hi Malcolm! We're sorry to hear about the issues you've experienced and have sent you an email from [email protected] requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days. When asked for a reference number, please provide your Order Number. When asked for an email address, please provide the email address your DoorDash eGift Card was sent to. Without this information, we may be limited in how we can help. We look forward to your reply. UPDATE: Thank you for providing your information. We are looking into your issue and will get back to you as soon as possible. TheGiftCardShop.com
