The first and largest kickstarter board game store dedicated to selling crowdfunded board games with all the stretch goals.
The Game Steward (thegamesteward.com) has 30 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Ranjit
I'm extremely disappointed with my recent shipment! Despite my special request for proper packing as it was international, the package arrived severely damaged. What's even more appalling is that the company blamed the transit process for the damage, rather than taking responsibility for their own packing mistakes. offering a mere 20% refund, leaving me to bear the brunt of the 80% loss due to their subpar packing. Unacceptable.
Ryan W.
I ordered a kick starter expansion that I needed to complete my collection. After looking every where else and not wanting to spend a lot of money on a used one. I pre-ordered it from the Game Steward. I was skeptical but wanted this item so badly that I went for it. It took one day shy of 6 weeks to get it but I got it today and I am THRILLED! I would 100% recommend The Game Steward for anyone to use. Don't pay scalper prices for used games on eBay. The price was reasonable and packaged very well. Also customer service was fantastic. Anytime I called for an update, I spoke to a real person. Never any automated menus to go through at all. My collection of Marvel United X-Men is now 100% complete thanks to the great people at the Game Steward! Thank you!!!!
Response from The Game StewardSep 29, 2025
Thank you, Ryan! We're happy to hear your Marvel United X-Men collection is now complete. We know the wait on pre-orders can be long, so it is wonderful to hear that the expansion arrived safely and that you are thrilled with it. We really appreciate your kind words about our team and customer service, and we are grateful you chose. Enjoy your fully complete collection! The Game Steward Team
GP D.
I pre-ordered stuff worth $250 in early June. They told me it would arrive in the warehouse the following week. The week came and went. When I emailed them about this, they said they have a queue of pre-orders and that it would take until mid to late July to ship. Like 8 weeks after I placed the order. What??? I paid that much, and they couldn’t even expedite my order when I requested they do so. As a result, I got a full refund, which was the only good thing to come out of this (hence the extra star). It’s funny how they were quick to refund me in less than a minute, and yet I would have to wait 8 weeks to get my stuff. Crazy. I honestly have better experiences on eBay where a lot of the games are at least the same price as Game Steward’s and I get them much quicker.
Response from The Game StewardSep 29, 2025
Hi GP D, thank you for sharing your experience. We completely understand how frustrating that must have felt. One of the challenges with pre-orders is that we do not control when the publisher ships the games to us. We have already paid for them and have to go on what the publisher tells us on delivery, and sometimes they arrive later than expected. When they do arrive in our warehouse, we work through thousands of pre-orders for the item in the order they were placed. That means customers who purchased much earlier (sometimes years in advance) are served first, and newer orders like yours, which came in just before the shipment arrived, come in order after. It is not that we do not want to expedite, but that we do our best to be fair to everyone who has been patiently waiting. I am glad the refund process was quick and smooth for you. We will continue working hard to balance fairness and speed so that everyone’s experience feels worthwhile. Thank you again for giving us a try and for sharing your feedback so openly. It helps us improve. The Game Steward Team
Jonas K.
Ich habe "The Witcher: Die alte Welt" hier vorbestellt und bin voll und ganz zufrieden! Nach der Bestellung erhält man regelmäßige Updates (insbesondere da es sich hierbei um eine Vorbestellung handelte). Auch der Kundenservice ist Top! Da es sich um einen amerikanischen Shop handelt und ich aus Deutschland bestellt habe, hatte ich ein paar Fragen und habe diese per Mail an den Kundenservice geschrieben. Innerhalb von ca. 4 Stunden bekam ich trotz unterschiedlicher Zeitzonen eine schnelle und passende Antwort! Auch der Versand hat wunderbar geklappt und das Paket war in einem Top Zustand! Jederzeit wieder! :)
Response from The Game StewardSep 29, 2025
Thank you, Jonas! We're glad to hear you enjoyed the whole experience. It is wonderful to know everything arrived safely in Germany. We really appreciate your trust and look forward to helping with your next order anytime. The Game Steward Team
Aaron A.
They are a legit company. Sent the agreed-upon game for the agreed upon price
Response from The Game StewardSep 29, 2025
Thank you, Aaron. We are glad everything went as promised and that you are happy with your order. Your trust means a lot to us, and we look forward to helping you again whenever you are ready for your next game! The Game Steward Team
paul K.
Answered all of my questions by email quickly. Very helpful customer service. Everything shipped out right away after ordered.
Response from The Game StewardSep 29, 2025
Thanks Paul! We're glad everything went smoothly for you. Responsive answers and fast shipping are exactly what we aim for, so it is wonderful to hear that came through. Thanks again for your order and for sharing your experience. The Game Steward Team
Steven W.
Dealt with Skip from point of purchase until delivery. Skip was very friendly and helpful in getting my purchase completed and tried his best and succeeded in getting my item to me a day earlier than I needed it! Would definitely do business with them again.
Response from The Game StewardSep 29, 2025
Thank you for sharing this, Steven! We are so glad Skip was able to take such good care of you and even get your order to you ahead of schedule. We will be sure to pass along your kind words to him. We really appreciate your trust and look forward to helping you again in the future. The Game Steward Team
Gilbert G.
The Game Steward is a good site offering a varied choice of games, including rare ones not distributed in France. Customer service is responsive to emails sent and orders placed. No waiting! You'll just have to choose your carrier carefully and be patient... USPS in mail priority isn't necessarily bad and it's pretty well placed in terms of rates, but you must be know you won't get any updates until the package arrives in France. I recommend The Game Steward and you can order with your eyes closed 👍👍
Response from The Game StewardSep 29, 2025
Thank you so much, Gilbert! We are really glad to hear you are enjoying the selection and that our customer service has been helpful. We appreciate your thoughtful note about shipping as well, since that can be important for other international customers to know. Thanks again for the kind words and the recommendation. It means a lot to us! The Game Steward Team
