The Fresh MarketReviews of thefreshmarket.com

In general, I am beginning to feel that fresh market is lacking in certain areas of their store. The pastries, although beautifully packaged and look so pretty , tasted quite bland and old and overly processed and dry. The very small loaf of lemon pound cake ($7.50 overpriced IMO ) was not a true poundcake in the sense of the word. It was more like cupcake in the shape of a pound cake. It was ultra sweet and crumbly dry. The flowers that I bought called the Grace bouquet was $30 and when I brought it home, I had to pick through it and found some dead flowers within the bouquet and other flowers that were at the very end of their life. I bought the bouquet because last time I was there I had a beautiful bouquet that lasted a very long time and I was very impressed.Not this time. The staff are very friendly and helpful and the store is very clean.

February 14 I received from fresh market delivery terrible roses dried up and with black wrapper very disappointed looks like they don't care about quality no customer care very sad!

We bought some pies and pastries for a dessert for company that night. We were shocked to see blue mold up under the top crust of the main pie. It was all suspect after that. Kind of ruined the entire event.

Overpriced. Their pumpkin pie is gross, wasted $ on it. Their refund/return policy is beyond bs. They need to make it more simple.

do not order online gift cards. system needs to be changed. once they get your card they immediately charge your card and apparently it can't be sent to the recipients email although they first they ask for the recipients email. then confirmation email states a 4-5 day shipping when they live 1mile from the store. there is no customer service available no help or questions can be answered. the 800 numbers give you a voice recording. be careful when writing a personal message as the program automatically uses the senders name as the salutation.

A manager named Richie provided a great example of good Custoner Service when he corrected an incorrect charge on my receipt that the register or individual did not catch the items as Buy one get one on my grocery receipt. He gave me a free set as a good will gesture and prepared them himself. It’s great to know that Fresh Market appreciates their customers as I enjoy shopping at the Naples location. Thank you Richie.

The Fresh Market is one of our family’s favorites! The quality, variety, and wholesomeness of the food is superb! It’s worth paying more for healthy foods! Thank you Fresh Market for everything you provide!

Great store lots of options, really friendly staff