FredCoReviews of thefredco.com

BUYER BEWARE!!! THIS COMPANY IS NOT LEGIT. THEY SENT ME THE WRONG CHAIRS AND I HAVE TRIED EVERYTHING, EVEN THE OPTIONS THEY OFFERED IN THE WAY OF RETURN, EXCHANGE OR REPLACE, AND THEY HAVE NOT FOLLOWED THROUGH ON ANY OF THEM. THEY DON'T RESPOND FOR A BIT, THEN SAY THEY'RE GOING TO ALLOW ME TO EXCHANGE THE CHAIRS THEY SENT WITH SOME OFFERED ON THEIR WEBSITE. COME TO FIND OUT, THEY DON'T EVEN HAVE (OR HAVE ACCESS TO) THE CHAIRS THEY ADVERTISE ON THEIR WEBSITE. THEY'VE GONE MIA. THIS HAS BEEN GOING ON FOR MONTHS. AT ONE POINT THE GUY SAID, "IF I CAN FIND SOMEONE TO BUY THE CHAIRS WE'LL GIVE YOU A PORTION OF YOUR MONEY BACK". THAT HASN'T HAPPENED EITHER. I CAN THINK OF NOTHING TO SAY OTHER THAN THEY ARE CRIMINALS WHO MANAGE TO GET AWAY WITH SCAMMING FOLKS.

Hello- I’m just checking in on my order, do you know when it will be delivered? The order number is 3917 I would appreciate any assistance on this matter. Thank you!

DO NOT ORDER. I ordered a couch and it was a week without order confirmation so I emailed and they called saying they needed me to verify my identity and to send my ID and a bill that had the address that the couch was going to be delivered to. I didn’t think anything of it until they stopped responding and then they canceled my order. Scam and stole my identity

I ordered this room divider on February 4th. It's February 29th and it just got shipped. SMH

FredCo is an outstanding online resource for all things decor-related. A person actually answers the phone & fields questions expertly & honestly. A complicated bed order/delivery was executed perfectly. And the bed arrived 2 weeks early! I cannot say enough about the service provided by this company. Do not hesitate to place an order. FIVE STARS!!!!

I ordered a table on December 26, 2023 it said table in stock ship out in 2 to 3 days. I still have not received my table. Unfortunately it’s now saying delivery is January 26, 2024. The same table was at Amazon for less but Amazon said it would ship until early January. If I had ordered through Amazon I would have had it by now. Just hope when or if I receive it it will be worth the wait. My first time ordering from this company think it will be my last. Will do update regarding product again when or if I receive it. If it’s not her by the 26th I’ll go through PayPal to get my money back.

This company has terrible customer service and an even worse return policy. They hit you up big for a return shipping label which does not cover the costs of a UPS pick up I just learned. So not only do I have to set up the UPS pick up,I'm hit for an additional $21.85. when I questioned customer service I was told they don't make any money off "that". Guess that's what's important to them. I'd never order from a company who has such little regard for their customers like this outfit.

Fresco had the best price for the chairs I bought. The service was good. I called once to check on my order and was able to quickly speak to a person.