FredCoReviews of thefredco.com

This email says my order has shipped;however theUPS tracker does not indicate such. PLEASE ADVISE!!

Absolutely the worst experience I’ve ever had. They will contradict repeatedly, deceive whether or not items shipped or didn’t or if they were on back order or weren’t. You’ll never know, and the company will keep you guessing to the point you’ll actually question whether they are even a legitimate company. Gave up beyond frustrated after my delivery date changed a total of FIVE times and continued to be extended after being assured multiple times it was all shipped and arriving. Then they have actually refused to cancel and provide a full refund when THEY cannot deliver the items! Told me they have to calculate what I owe them! Or I can go pick it forty minutes away instead of waiting another WEEK for my new delivery date. Turns out it can’t be delivered because an item is apparently on back order after being emailed my entire order, not a portion of it, had shipped. I never wrote reviews. This was awful on all counts though. Do not put yourself through this awful and aggravating experience of dealing with FredCo. Don’t do it, I’m telling you.

Very little accurate information about shipping and delivery. Still waiting on delivery 2+ weeks later and no info on actual delivery day or time

Unable to track shipment or make an appt with Maersk online. Online voice message tells me shipment date is January 1!!!. Unable to reach them by phone as well. When asked to press 1 for home delivery, I don’t get a response. Just the same voicemail over and over until ultimately the message just tells me it can’t help me

This company was available to track my order. Top notch customer service. 5 stars.

After a little bit of wrangling during a return process, they ended up delivering above and beyond.

It came a little later than expected. But it did arrive sorry for the calls and emails. I just had to be patient. Thanks Fredco

I ordered an outdoor patio table, but the fire table was broken and company sent me the wrong color. I immediately requested a return, but for months I was given the runaround. Eventually, they completely stopped responding to my requests. I was left stuck with the incorrect table, and the issue was never resolved. Very frustrating and disappointing experience. Do not order from them.