FashionPassReviews of thefashionpass.com

The customer service was absolutely fantastic! They were completely understanding of my issue and solution oriented.

Comes in super quick, always great clothing, no complaints!

I’ve been using this service for a couple years now, and I’ll say, their customer service is unbeatable. There’s been a few instances where the shipping company hasn’t gotten my order to me in the time it was supposed to, and FashionPass has always done everything they could to make things right. Love them!

I have had such a positive experience with FashionPass, from the accuracy of clothing arrival times, to the quality of the clothing & selection. But recently I had to contact support and this is what really sent me to write a review. Emma & Jade took such good care of me with kind & speedy responses. This is the type of thing that will create long time customers (like myself) 10/10 experience!

Sara was even more accommodating than I would have expected. She could have offered to just replace a damaged item with one other but she offered an additional piece because she’s a girl and knows we all get excited for the clothes we order. I was delayed in responding and yet she increased the shipping speed for me. Reasons why I don’t turn my back on FP

FashionPass customer service is always a great experience, whether the situation was something I caused as the customer or otherwise - I always feel taken care of and valued.

I have had a wonderful experience with Fashion pass. They have the best customer service, I’m having the best time trying on new clothes, I even bought a piece of jewelry that fit me so nicely. I would always recommend fashionpass!! It has made me feel beautiful!

I’ve been renting FashionPass for a while, and it’s my favorite clothing service! The quality of their clothes is amazing. I often get clothes still with tags on them! Aside from the clothes, the customer service is 10/10. If I ever have any issues with my delivery, they look into it right away! They are incredibly helpful and quick to respond.