The Epoch Times Reviews | Read Customer Reviews of theepochtimes.com

The Epoch Times Reviews | Read Customer Reviews of theepochtimes.com

The Epoch Times reviews

Showing 113 reviews with 1 star · Clear filters

Grace
Jun 12, 2025
The Epoch Times is no longer reporting…
The Epoch Times is no longer reporting the facts. Just saw them covering the protests in Los Angeles. It is NOT a city in riots. It's criminals/opportunists, not protesters who are causing chaos. Shame on you. I am canceling this subscription immediately as you are no longer reporting the facts. I can get incorrect information for free from FOX news.
Response from The Epoch TimesJun 14, 2025
Dear Grace, Thank you for your feedback. We respect your perspective and appreciate you taking the time to share your concerns. Our reporting is based on what our journalists observe on the ground, but we understand there may be different viewpoints. If you have more information or context to share, we welcome it—please feel free to reach out via https://help.theepochtimes.com/hc/en-us/requests/new?feedback=true&_gl=1*1k0b1ul*_gcl_au*ODA5MTQyNDIxLjE3NDk4MjYxNDc We value input from our readers and will pass your comments along to our editorial team for review. Best regards, Customer Care Team The Epoch Times
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Katie H.
May 27, 2025
I don’t remember signing up for this…
I don’t remember signing up for this newsletter, and they continually send it to me multiple times a day despite having requested frequently to being unsubscribed. If you ever see Epoch Times, look at another paper. Do not click on it. I have no idea how they got my information but I am not interested and they flood my email.
Response from The Epoch TimesJun 14, 2025
Dear Katie, We’re very sorry for the frustration this has caused. We understand how upsetting it is to receive emails you didn’t sign up for or have tried to unsubscribe from. We’ve now removed your email from our mailing list and will ensure no further messages are sent. If you continue to receive anything from us, please let us know right away. Thank you for bringing this to our attention—we take your privacy and preferences seriously. Best regards, Customer Care Team The Epoch Times
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Robert R.
May 9, 2025
I only got my subscription stopped when I cancelled my credit card!
I only got my subscription stopped when my credit card was changed; they lied about stopping my subscriptions so many times do not join up. I rang numerous times, and was told that my subscription had been stopped - that I was no longer being charged, but this was not true. And every time I rang it was difficult to get through, and again I could not cancel the subscription, which was against their terms of service. I had to change my credit card to stop this payment - that of itself is insane.
Response from The Epoch TimesJun 14, 2025
Dear Robert, We’re truly sorry for the experience you’ve described. What you went through is not the standard we hold ourselves to, and we apologize for the repeated inconvenience and frustration. We take concerns like yours seriously and will review this internally to ensure better handling moving forward. If you’re still seeing any charges or have unresolved issues, please reach out to us directly at 833-699-1888 and we’ll make sure it’s fully addressed. Thank you for bringing this to our attention. Best regards, Customer Care Team The Epoch Times
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David W.
Apr 17, 2025
Ive given up on your endless need for…
Ive given up on your endless need for logins IVE PAID FOR AN ONLINE SUBSCRIPTION AND PAPER EDITION ——and when some friend sends me a link to an article you make me reidentify myself with a tedious algorithm—you have my email and data —link to it automatically
Response from The Epoch TimesMay 5, 2025
Dear David, Thank you for your feedback and we’re sorry for the earlier frustration. Our team has already reached out and helped resolve the login issue directly, and we’re glad we could assist. If you ever need further help, please don’t hesitate to contact us—we’re always happy to help! The Epoch Times Customer Care Team
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GU
Apr 16, 2025
VARNING!
VARNING!! Svenska Epoch Times är fälld i ARN (Allmänna reklamationsnämnden) och uppförd på Råd och Röns svarta lista!! Bakgrund: Jag råkade, helt av misstag, komma in på en sida som gällde Svenska Epoch och gjorde en beställning på Sv Epoch (sökte efter SvD prenumeration). Som väl var märkte jag genast att det var fel tidning och avbeställde prenumerationen omgående. Svenska Epoch vägrade dock att godta uppsägning och jag var tvungen att betala en helårsprenumeration. Jag anmälde detta till ARN som gav sitt utslag i december 2024. Svenska Epoch har vägrat att acceptera utslaget, överklagat och även då förlorat. Men man vägrar återbetala årsavgiften för prenumerationen och dessutom stått för ett mycket dåligt bemötande! Jag vill därför VARNA för att ha något med detta företag att göra! P.S. Den felaktiga prenumerationen skedde i april/maj 2024 och konflikten med Svenska Epoch Times har pågått sedan dess D.S.
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Robert C.
Apr 16, 2025
I tried a cheap trial
I tried a cheap trial, only to suddenly find I had renewed at a full annual price. Not happy. I feel I've been scammed.
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Britt Z.
Apr 15, 2025
When Future Generation Look Back
When future generations look back and wonder how the USA FAILED...they'll understand The Epoch Times is one of the destroying factors. The Republic our Founding Fathers created (and protected its democratic processes in the US Constitution) IS CURRENTLY UNDER ATTACK by right-wing propagandists like The Epoch Times. Reading their articles is often like peeking into an Orwellian future in which NO ONE IS SAFE. There is NOTHING more repugnant than the kind of EVIL The Epoch Times represents.
Response from The Epoch TimesApr 17, 2025
Dear Britt, Thank you for taking the time to share your thoughts. We understand that people have strong and diverse opinions when it comes to the media they consume, and we respect that. At The Epoch Times, we’re committed to truthful, fact-based reporting and believe it’s important to present stories that may not always be covered elsewhere. We recognize that readers may sometimes disagree with our coverage, and we welcome all feedback—especially when it helps us improve. If there are specific articles or concerns you’d like to raise, you’re welcome to submit editorial feedback through our Help Center at Help.TheEpochTimes.com, and our editorial team will review it. Best, The Epoch Times
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K B.
Mar 2, 2025
Nothing about this news outlet screams…
Nothing about this news outlet screams honesty and integrity
Response from The Epoch TimesMar 5, 2025
Dear K B, Thank you for sharing your thoughts. We take honesty and integrity seriously in our reporting and strive to deliver fact-based, independent journalism. If you have specific examples or concerns, we’d appreciate hearing more, as we continually seek to improve. Thanks again for your feedback! The Epoch Times
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