Ryan S.
In-Print delivery may need to be worked out with post-office
problems with delivery of in-print newspaper were rectified

The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.
The Epoch Times (theepochtimes.com) has 683 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ryan S.
problems with delivery of in-print newspaper were rectified
Juliette R.
I get all my real news from you. Easy to find, timely,I enjoy peoples comments and like to speak up when I feel so led.
George
I like the diversity of articles and the opinion section of the hard copy. The Life and Tradition sometimes has what I consider fluff pieces on health that play to hope versus science.
Shelly M.
First, I love the Epoch times and some of its contributors for articles and for TV are my favorites. I have found their contributors to be honest and fact-finding and I love them for it. However, their subscriptions practices are horrible! they trick people into subscriptions they don't want and then have a non-refundable clause in their Terms of Service. I unfortunately signed up for a $1 a week subscription and was thrilled. I figured I would not get much becasue it was so cheap, but it was a way to give back for some of the content I received. There are many good sites out there and I purposely do not get subscriptions unless super inexpensive becasue I would be paying thousands just to support them all. I do the free with advertising or the $1 a week stuff. So after a short while at $1 a week, I got a bill in pay pal for a years subscription! I contested and then blocked them on pay pal. They then began the offer of the $1 a week and stupid me--I accepted. I noticed a $99 charge on my cc card and it was them! I reach CS and they claimed to have notified me (lost in my trash box) and claimed that I requested the $99 service a year before. I remember requesting the $1 a week offer. $60 a year. Well, I'm not a credit card Nazi and apparently glossed over last years $99 charge. With a little sleuthing I found that the small print waaaay down at the bottom of the page past lots of other info was the notice that it was introductory and I had fallen prey to the trap! In another review, I noticed that CS wrote, "This model helps us maintain our independence and integrity. We're committed to transparency and clarity regarding our subscriptions." I don't see how they are transparent in their solicitations as it seems dodgy to me, designed to confuse one into reuping without getting a true picture of what you are signing up for. But I do have to amend this review--After my first review (this is my amended 2nd) they reached out to me and were very open. They offered to give me a partial refund and they spent a lot of time explaining their position--which was greatly appreciated on my part. They have some heavy competition in the media world and I do feel for their position. I just love what they offer but it's a choice and since I can't possibly support all the outlets that share my views, I have to pick a few favorites and let it go at that. Media companies are going to have to create a plan that does not include a single individual paying many hundreds of dollars to get news and commentary. I understand how important it is to get the word out about our country and politics--but it is the audience ultimately that has to be understood. It costs too much to support all the good news outlets. I appreciate the Epoch news reaching out to me and I can recommend them on their content 1000%. But subscribing to all you wonderful outlets is not possible for the average joe like me. You need a better business model.
Response from The Epoch TimesMar 28, 2025
Dear Shelly, Thank you very much for taking the time to amend your review and share your honest feedback. We genuinely appreciate your support and kind words about our content and customer service. We fully understand your concerns regarding clarity in our subscription terms, and we’re actively working to improve transparency and make things clearer for all subscribers. Your experience and insights will certainly help us improve. It looks like our customer service agent has already been in touch and addressed your concerns, but if there’s anything further we can assist you with, please feel free to reach out to us at any time. Thank you again for your valuable feedback and continued support of independent journalism. The Epoch Times
Matt
You do a nice job. One confusing aspect was the subscription rate. I had to search a bit to find the 99.00 per year option.
Tor N.
Epoch Times är som att läsa en morgontidning på 90 talet. Inget som heter analys av någon viktigpetter. Bra tidning utan pekfingrar. Läs och skapa din egen åsikt dvs som en tidning ska vara. Ser man tidigare kommentarer så ska det vara svart och vitt ont och gått. Noll reflektion. Dvs DN och uppfostrande journalistisk. Äntligen en bra motpol.
Response from The Epoch TimesNov 13, 2024
Dear Tor Nilsson, Thank you so much for your feedback! We’re thrilled to hear that you appreciate our approach to journalism and that The Epoch Times brings back that classic newspaper feel. Our goal is to provide unbiased reporting that allows readers to form their own opinions, just as you described. It means a lot to us to know that you find value in our work as a counterbalance to other media. We’ll keep striving to offer the straightforward, thoughtful journalism you enjoy. Thank you for your support, and happy reading! The Epoch Times
Steve B.
ANYBODY, ANY MEDIA OUTLET, ANY BREXITEER, ANY GOOD TRUTHFUL HONEST PERSON IS CANCELLED/REBUFFED/SLANDERED/RIDICULED BY MAIN STREAM MEDIA BECAUSE AS THE FILM SAID; THEY CANT HANDLE THE TRUTH. TRUTH HURTS. PANDEMIC, GLOBAL WARMING (BY THE WAY IT'S FREEZING IN CLACTON, IN FLAMING JUNE ???), CLIMATE CHANGE, ETC IS ALL A ILLUMINATI MYTH, SCAREMONGERING, CONTROL.
Christopher C.
There are two problems in a what is wonderful, very specia alternativel news site: 1. Good journaism should report all the different aspects of an issue to let the reader decide. Although I agree with most of what is written, you need to attract a universal audience, and give opposing views. The problem today is that you attract only readers who want to read what your articles say, clearly the tendency today. 2. It looks like Google is targeting you as misinformation. Your site is very slow to load and often, in clicking on an article, it either takes ages to download or the download just fails. This bears your immediate attention! Thanks!